Registrar at Premiere Urgence Internationale (PUI)

Location: Monguno, Borno
Slot: 3 Openings
Starting date: 2nd September, 2019

General objective

• Under the direct supervision of the Nurse Team Leader/ Nurse, as well as under supervision of Midwives, the Registrar prepares patients for his/her consultation and registers the patients according to PUI protocols.

Responsibilities and Tasks
Patient Care:

• Be the first contact for patients attending the PHCC and provide patients with information they required.
• Inform patients about the PHC/Health clinic function and process.
• Ensure the availability of a comfortable waiting area for patients and their relatives.
• Record accurately and on a readable manner, the clinical case management (history taking, physical examination, treatment, investigation, etc.) on the patient registration book.
• Manage the situation in the waiting area and ensure a good patient flow.
• Bring any patient with an obviously serious medical problem to the attention of the Nurse or Midwife.
• Request timely for new registration books, health cards or forms.
• Maintain cleanliness of environment, equipment and materials.
• Ensure that all patients and their relatives are treated equally with respect of ethical and confidential issues
• Be available for any emergency

Other duties:

• Report to the supervisor any problem especially the gap/loss/robbery/damage of medical equipment or medicines or any patient and organizational issue.
• Adhere to the supervisor with regards to work schedules, record keeping, patient communications, re-stocking of necessary drugs, consumables and other items
• Participate in any other activities such as vaccination, survey, etc…according to the needs
• Comply with PUI security procedures at all times, remaining aware of the security situation in office and clinic locations at all times.
• Participate to any training in order to improve the quality and efficiency of the work.
• Participate actively in meetings when required.
• Maintain the working environment in a clean and presentable state.
• Comply with PUI security procedures at all times.
• Remain aware of the security situation in office and clinic locations at all times and provide feedback to the health program manager.
• Perform other related duties and responsibilities as required direct supervisor.
• Be available for any emergency.

Qualifications
Mandatory requirements:

• Language skills: Good command in English (speaking, reading & writing)
• Fluent in local languages – Kanuri, Hausa
• Education degree: Secondary School Education
• Work experience: Sufficient experience in registration or work in Health facility is desirable. Work experience with other NGOs would be an asset.

Transversals skills:

• Team work: shows ability to work in a team
• Communication: able to communicate clearly with respect for patients, caretakers, team members and supervisors
• Motivation: shows commitment, flexibility and is service oriented
• Stress management