Lead, Project Operations at SW Global

Code: LPO 0020

Job Summary

• Project management responsibilities include the coordination and completion of projects on time within budget and within scope.
• Oversee all aspects of projects within wider programme plans for the organization.
• Set deadlines, assign responsibilities and monitor and summarize progress of project.
• Prepare reports for executive management on project status.
• Lead the project teams through compliance of the Project Life Cycle. This includes helping to define scope, design, architectural vision, feature definition and usability.
• Drive teams to a successful project delivery using the company Enterprise Resource Planning (ERP) procedures or Techniques and in compliance with Standard Operating Procedures (SOPs).
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Responsibilities

• Steer operational process improvement with full ownership and responsibility including communication with all internal/External stakeholders
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Ensures definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure that technical and operational procedures and business continuity plans are maintained regularly
• Develop new and improved service delivery channels which meet customer’s needs
• Implement quality assurance measures to improve business monitoring, mitigate/eliminate existing inefficiencies, operational issues and risks
• Ensure that all projects are delivered on-time, within scope and within budget
• Measure project performance using appropriate tools and report and escalate to management as needed
• Create and maintain comprehensive project documentation
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs
• Develop new and improved service delivery channels which meet customer’s needs
• Provide team leadership and development through mentoring, manpower planning and skill set development.

Requirements

• Proven working experience leading program management processes and technologies, financial budget management, in-depth experience with portfolio and program management.
• Bachelor's Degree in Computer Science, Information Systems, Engineering or equivalent;
• Minimum of 10 years progressive project management and leadership responsibility in Technology Industry
• Deliver projects with agreed schedules and budgets.
• Demonstrated ability to hire, develop, manage, and motivate people
• A proven understanding of project budget and cost tracking, including annual budgets, capital requisition processes, purchasing, invoice processing and budget reconciliation
• Experience in vendor management, RFP processes, negotiating third party contracts
• Must be certified in Project Management Professional (PMP) / PRINCE II
• Solid organizational skills including attention to detail and multitasking skills.

Skills & Proficiencies:

• Mastery of project management methodology, tools and templates includes project planning, schedule development, scope management and cost management
• IT background with experience across the systems development life cycle with experience in all project phases - plan, initiate, elaborate, design, build, test, implement.
• Strong management and leadership skills
• Experience in working with multiple discipline projects.
• Team working skills and ability to motivate people.