System/Network Administrator at Global Accelerex

Job Description

• The role holder will be charged with installing, configuring and supporting of the organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
• He/she will maintain all the network hardware and software, monitor network to ensure network availability to all system users and perform necessary maintenance to ensure network availability.
• He/she will further be responsible for the troubleshooting and resolution of system hardware and software related issues including installation and configuration of computer systems, and resolving technical and applications related issues, either remotely or in person.

Primary Duties and Responsibilities

• Diagnose hardware and software problems and replace defective components.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Engage with network users about how to solve existing system problems.
• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Installation and configuration of computer hardware, operating systems and applications.
• Research new technologies and implement it or recommend its implementation.
• Monitor and maintain computer systems and other IT infrastructures.
• Carry out Tier 1 & 2 helpdesk support tasks, including preparing procedural documentations.
• Perform other miscellaneous duties that will be assigned.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, and related work experience.
• 3+ years of experience in system/network administration including maintenance and upgrades.
• Working knowledge of Juniper network devices will be of additional advantage.
• Core Network Professional certifications will be of additional advantage.

Competencies required:

• Working knowledge of Microsoft Active Directory, Group policies & DNS.
• Strong knowledge of networking technologies - TCP/IP, switching & routing protocols (BGP, OSPF, etc) is required. Experience in working / supporting such technologies is highly desirable.
• Proven experience in installing & configuring various operating systems - windows laptops & server operating systems is required.
• Excellent knowledge of best practices around management, control, and monitoring of network & server infrastructure.
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
• Team player - able to operate effectively in a team environment.
• Strong critical thinking and problem-solving skills.
• Ability to organize, prioritize and meet deadlines.