Team Lead, Vendor Relationship Management - Jumia at Jumia Nigeria

Responsibilities
In particular you will:

• Focus on activities that ensure business continuity/sustainability and growth of vendors e.g. ensuring performance communication, monitoring and improving vendor profitability, sales monitoring etc.
• Coach and mentor team members
• Listen and evaluate outbound calls made to sellers.
• Facilitation of flow of internal communication and synergy between different teams.
• Follow up on vendors to increase business (increase Net Merchandize Value, using innovative ways e.g. organize various contests, etc)
• Monitor and improve vendor sales by providing feedback to vendors
• Monitor vendor stores and provide expansion and diversification tips to vendors
• Responsible for getting any additional data needed on vendor and assigning vendors who register through the system to various teams
• Ensure compliance with internal systems (SalesForce)
• Reporting team trend analysis and performance
• Ranking vendors by SKU Sales, NMV, Out of Stock, Returns Rate, Rejection Rate

Required Skills & Qualifications

• Minimum of 2 years’ experience in either or of the following - Vendor Acquisition, Vendor Management, Sales Management
• Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Creative communicator with an ability to work across multiple communications channels, including written communications and visual content
• Strong oral and written communication skills with experience in influencing others to drive results.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.