Head of Dispatch - Jumia Food at Jumia Nigeria

Department: Logistics
Job Type: Full Time

Responsibilities

• Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office.

In particular, you will:

• Provide lead oversight and direction across all shifts of dispatch personnel
• Develop and optimize processes - work with senior management to lead innovation projects focused on developing, implementing, and executing a variety of strategic initiatives focused on scaling the business through expansion and lean operations.
• Strategy and planning - based on data at your disposal, decide how the team should prioritize their tasks, and set an ambitious timeline to reach those goals.
• Coordinate the scheduling and shift coverage of dispatch personnel.
• Set up and dispatch shipments with company riders.
• Supervise riders and manage the utilization of equipment.
• Data entry and reporting.

Requirements & Qualifications

• Bachelor's Degree from an accrediated university.
• 3- 5 years of experience in logistics, distribution, operations management.
• Knowledge in Data entry and reporting
•  Ability to adapt to fast-moving and evolving organizations.
• Proven ability to implement process improvement initiatives .
• Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take.