Manager, Dry Cleaning & Laundry Services at Vodstra Limited

Core Responsibilities

• Responsible for Managing staff and assets to ensure that quality service is delivered to clients to meet industry standards.
• Organize the dry cleaning and laundry business to runs efficiently and maximize profit
• Implement the business quality assurance standards
• Implement quality inspection system
• Plan and inspect job done to ensure finished service quality
• Document internal audit and other quality assurance activities
• Investigate customer complaints and operations non-conformance issues
• Recommend and monitor corrective and preventive actions
• Assure ongoing compliance with quality and industry regulatory requirements

Candidate Profile

• B.Sc/HND minimum
• Minimum of 5 years management Experience in dry cleaning Business
• Computer skills (Microsoft Office)

Key Competencies:

• Business development Skills
• Attention to detail
• Communication skills-verbal and written
• Problem analysis and problem solving
• Planning and organizing
• Customer service orientation
• Teamwork.