Manager, Insurance at IHS Towers

Job Description

• We are currently recruiting for a Manager, Insurance. In this role, you guide the business on insurance and risk transfer mechanisms by providing specialist advice, building and maintaining relationships with insurers, and delivering relevant reports to inform management decision-making.
• You will also work closely with the Group Insurance team to roll out our insurance risk management system across existing markets.

Key Roles & Responsibilities

• Manage a portfolio of corporate insurance programs whilst ensuring business units have the right breadth of cover under the insurance program.
• Produce relevant data and analyses to support Group Insurance recommendations and renewals.
• Liaise with external 3rd-party providers to ensure both technical and performance standards are met.
• Ensure compliance with regulatory, governance, and internal processes and procedures.
• Support maintenance of IHS’s insurance risk management system and expansion of system functionality to cover all insurance risks. company’s insurance risk management system.
• Own and manage internal risk controls.
• Liaise with insurers and brokers to administer timely claims settlement.
• Analyze insurance data and provide management information reporting.
• Work with Group Insurance Manager on initiatives and programs related to insurance renewals, documentation and implementation of standard processes, and policy management.
• Ensure all insurance records are maintained and controlled centrally.
• Review incident and claims weekly to ensure they are processed promptly.
• Manage insurance claims with brokers and insurers to agree prompt settlements, providing group and local management with regular status reports and insurers and loss adjusters with claims.

Experience & Qualifications Required

• Graduate degree in Insurance, Risk Management or Actuarial Science.
• Chartered Insurance professional (Associate with the Chartered Insurance Institute of Nigeria).
• +9 years’ relevant experience in insurance underwriting and claims management.
• Demonstrable experience dealing with brokers and 3rd-party contractors.

Organizational Competencies:

• Customer Focus
• Innovation
• Integrity
• Be Bold.

Functional Competencies:

• Corporate Insurance Portfolio Management
• Complex Insurance Claims Documentation
• Data Analysis & Reporting
• Supplier Risk Management
• Regulatory, Compliance and Governance
• Service Level Management
• Stakeholder Relationships.

Behavioural Competencies:

• Relationship Building
• Attention to Detail
• Collaboration & Teamwork.