Client Support Officer at Xpress Payment Solutions Limited

Job Description

• Deploy and Train clients (merchants) on the use of POS terminal.
• Resolve clients’ issues promptly.
• Carryout quality assurance on configured terminal before deployment.
• Operate the POS terminal at client’s location (if need be).
• Ensure Merchants have terminal consumables at all times.
• Give location status report to the team lead of POS deployment & Support.

Qualification and Experience

• Minimum of B.Sc/HND in any discipline.
• A minimum of 1year experience in related role.

Skills:

• Ability to use the computer.
• Good knowledge of MS Excel.
• Good Interpersonal skills.
• Problem analysis and solving skill