I.T Manager at Adexen

Responsibilities

• Manage the IT department and provide comprehensive assistance in project initiation, planning, execution, control and closure to facilitate IT project related activities.
• Provide first level IT related hardware, software and network support.

Management of I.T Department:

• Keep abreast of global and local best practice as it relates to IT management methodologies and support framework.
• Organise tasks and missions with the IT Analyst and reports on a regular basis to management on the IT department activities.
• Advises management on potential risks and recommend actions to mitigate risk.
• Liaise with the IT functions at the company. Recommend partners to assist in the mission.
• Ensure that the service provided remains at state-of-the art and that security concerns are taken at the highest level.

IT assets Management.
Project Management:

• Manage the implementation of the project specific work programs and plans.
• Maintain central project records and produce reports as required.
• Manage time, quality, scope and cost of project and make recommendations to correct deviation from plan.
• Enforce strict compliance for all Project changes.
• Resolve Project IT related issues and attend to service requests from employees within divisions.

IT Support:

• Organise for Hardware, Software and Infrastructure support to be provided to company.
• Provide a professional service to users with follow-up of requests, responses and anticipation of issues.
• Be the first interface on software for first level issues and liaise with competence centre, when problems cannot be solved locally.
• Organise for Server administration, system pro-active and infrastructure maintenance
• Administrate User Access Control to systems.
• Maintain up-to-date records on IT Assets.

Desired Skills and Experience

• Bachelor's Degree in Computer Engineering and related discipline.
• Minimum of 8 - 10 relevant work experience.
• Must possess relevant IT Certification (Prince 2, PMP, ITIL).
• Confident negotiator with excellent communication skill.
• Competences in deployment of ERP systems, software management and maintenance.
• Knowledge of Business Application.
• Ability to solve problems.
• High sense of integrity.
• Team work and high level of effective customer centric attitude.