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  • Posted: May 14, 2019
    Deadline: May 24, 2019
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    Work Place Centre Limited is a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.
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    Store Manager

    • Job Type Full Time
    • Qualification
    • Experience
    • Location Not specified
    • Job Field

    Job Summary

    The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.

    Key Objectives
    Coordinating daily front and back end operations of all outlets

    Supervising staff and area to ensure customer satisfaction within outlets

    Monitoring and training staff to ensure uniformity in service and presentation across all outlets

     Duties/Responsibilities

    A. Daily Shop running

    B. Staff Coordination

    C. Customer Service Interaction

    D. General Shop Operations

    Key Skills and Experience

    • Leadership skills
    • Coordinated
    • Ability to work under pressure
    • Wiliness to learn
    • Internal motivation
    • Attention to detail
    • Ability to implement feedback

    Key Performance Indicators

    • Consumer feedback
    • Restaurant staff performance
    • Restaurant outlet maintenance
    • Stock availability at outlets
    • Timely and accurate reporting
    • Required Qualifications
    • OND or Equivalent
    • Experience as a restaurant, Service or Hospitality field manager

    Preferred Qualifications
    Hospitality management training

    Reporting Relationships

    Functional Reports to: F&B Manager

    Supervisees: all Restaurant front-end staff

    go to method of application ยป

    Store Manager

    Job Summary

    The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.

    Key Objectives
    Coordinating daily front and back end operations of all outlets

    Supervising staff and area to ensure customer satisfaction within outlets

    Monitoring and training staff to ensure uniformity in service and presentation across all outlets

     Duties/Responsibilities

    A. Daily Shop running

    B. Staff Coordination

    C. Customer Service Interaction

    D. General Shop Operations

    Key Skills and Experience

    • Leadership skills
    • Coordinated
    • Ability to work under pressure
    • Wiliness to learn
    • Internal motivation
    • Attention to detail
    • Ability to implement feedback

    Key Performance Indicators

    • Consumer feedback
    • Restaurant staff performance
    • Restaurant outlet maintenance
    • Stock availability at outlets
    • Timely and accurate reporting
    • Required Qualifications
    • OND or Equivalent
    • Experience as a restaurant, Service or Hospitality field manager

    Preferred Qualifications
    Hospitality management training

    Reporting Relationships

    Functional Reports to: F&B Manager

    Supervisees: all Restaurant front-end staff

    Method of Application

    Send resume with Role _ Location (Food and Beverage Manager _Lagos) applying for as subject to careers@workplacecentre.com

    Build your CV for free. Download in different templates.

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