Senior Facility Manager at Willco

Job Description

• Ensure proper, effective and real time communication (written and verbal) between clients and the facility office.
• Preparation of periodic reports
• Ensure high level customer service experience to all stakeholders
• Proper filing and documentation
• Management of the entire maintenance process from issue reporting to job
• Plan, schedule, coordinate and monitor all repair and maintenance works (preventive and corrective) to be executed by the maintenance team.
• Proactively interface with all stakeholders to align and deliver an FM service that supports and enables value for money, business operations, and ensures a timely resolution to customer issues.
• Liaise with Procurement on the timely delivery of quality materials and to specification
• Ensure total budgetary compliance for effective cost management and minimization of waste
• Total oversight functions on all aspects of the facilities management provision in the client location.

Requirements

• Bachelor's Degree or HND in Estate Management, Mechanical /Electrical/ Civil Engineering, or other related fields.

Skills required:

• Time management skills
• Ability to inspire and mobilise people in a positive and constructive manner.
• Methodical and attentive to detail with the ability to set priorities and meet deadlines
• Good use of judgment that relates to the business and communication decisions to core values
• Task Management – Effectiveness in managing timelines, prioritization, service delivery, with close consideration for quality and costs
• People Management – Effectiveness in relating to people including Leadership, Team Management Communication, Influencing and Negotiation skills
• Exceptional inter-personal skills enabling engagement with all levels across all levels of staff members, external organisations, agencies and statutory bodies.
• Creative, pro-active and innovative
• Solid understanding of business needs and importance of customer focus.
• Excellent verbal and writing, presentation and analytical skills.
• Results-driven approach to achieving tasks and objectives.