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  • EOC Admin Coordinator/IT Support at eHealth Systems Africa

  • Posted on: 18 April, 2019 Deadline: Not Specified
  • View Jobs in ICT / Telecommunication View All Jobs at eHealth Systems Africa
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  • eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

    EOC Admin Coordinator/IT Support


    Purpose of the Position

    • The EOC Admin Coordinator/IT support oversees administrative and technical services to support activities of the Emergency Operations Center (EOC).
    • S/he ensures quality services are rendered at the front desk and points of contact for internal and external stakeholders.

    What you’ll Do

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
    • Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners, and refreshments for meetings.
    • Records and transcribes minutes of meetings, photocopying, and mailing. Assists in managing all technical equipment (printers, computers, projectors, etc.).
    • Responsible for assigning daily task and oversee the maintenance of electronic and physical copy filing systems, and modifies documents including correspondence, reports, drafts, and emails.
    • Supervises entries, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the EOC. Organizes and maintains electronic and paper filing systems for EOC resources, tools, and materials, including files on the shared drive.
    • Ensure general administrative/Technical support to the EOC Office staff and Partners as required are provided.
    • Maintains a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, diagnose and solves computer software and hardware faults.
    • Installs, maintains, configure and troubleshoot telecommunication infrastructure, including VOIP phones, AP’s, WLAN controllers including servers, printers, computers workstations, etc.
    • Performs any other duties assigned by Management.
    • Provides technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

    Who you are:

    • Bachelor's degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
    • Minimum of two (2) years Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
    • Demonstrated knowledge of software and troubleshooting.
    • Excellent interpersonal communication skills, organizational skills and great attention to detail.
    • Must be able to work as a member of a team and possess good problem-solving skills.
    • Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
    • Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.
    • Proficiency working within specialized software utilized in the program
    • English is the spoken and written language. Fluency in local Hausa is an advantage.
    • Ability to read, analyze and interpret general business periodicals, professional journals, or government regulations.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

    Method of Application

    Use the link(s) below to apply on company website.

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