Network Coordinator at Alfred & Victoria Associates

Purpose

• To ensure dealers efficiency, customers satisfaction and business growth.

Essential Duties

• Understand dealer’s business, market situation and establish trust relationship with dealer through regular visits and contacts.
• Follow standard visit procedure and issue visit report using the laid down format.
• Ensure compliance with requirements with regards to training, tools, maintenance program, lubricants, genuine parts, competitive products, pricing, etc.
• Set up KPIs, evaluate performance and identify areas of improvement. Design and update a roadmap for each dealership.
• Collect, analyze and reconcile activity reports from dealers.
• Administration and follow up of ongoing contracts / payments.
• Propose support to Management (training, signage, etc.)
• Apply the principles of PDCA to solve dealer’s problems
• Assist management in formulating/reviewing dealer’s policy
• Any other jobs that may be assigned from time to time.

Requirements, Training & Experience

• Graduate of any field of Engineering.
• Process oriented.
• Attention to details.
• Integrity.
• Communication skills.

Required Skills:

• Excellent inter-personal relationship skills.
• Analytical / problem solving skills.

Attitudes:

• Ownership mindset.
• Passionate.
• Customer focus.

Salary
Very attractive.