Sales and Operations Manager at Sigma Consult

Location: Victoria Island, Lagos
Reporting to: Management

Job Description

• We are looking for a full time Sales and Operations Manager whose job description will include among others Improving productivity by evaluating and implementing sales technology, help sales leaders make data-driven decisions, work with marketing to enable salespeople

Job Responsibilities
Personal-Team-Organization:

• Data Management: Sales Operations employees manage and evaluate data to determine the effectiveness of a product or campaign.
• Contract Proposals: Sales Operations creates contracts that satisfy both company and customer needs.
• Application Management: To produce data for the sales team, sales operation employees must oversee the use of various applications and platforms.
• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Sales Forecasting: By recognizing past trends, Sales Operations allows employees to forecast future sales.
• Territory Definition: Sales Operations must outline and define various sales territories.
• Training: To have a successful sales team, the responsibility of training new and current employees often falls under the responsibilities of Sales Operations.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Evaluation and Implementation: By evaluating data, Sales Operations employees ensure the success of a product or implement new sales plan if the evaluation yields unsatisfactory results.
• Performance Management: High performances are often rewarded in Sales Operations, and poor performances must be acknowledged and resolved.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.
• Sales Strategy: Sales Operations professionals often set strategy and future goals for a sales team.
• Sales Team Organisation: An efficient sales team is vital to the success of Sales Operations.

Job Requirements
Minimum Requirement:

• MBA holders with 7-10 years experience in similar roles

Competencies - Specificity:

• Negotiation: Employees in Sales Operations should be able to negotiate with customers calmly and other companies to maximize customer relations and product performance.
• Communication: Since the success of Sales Operations relies on a large number of people, it requires that employees communicate clearly and often.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
• Analytical Analysis: Because employees must analyse large sets of data, employees must have analytical analysis skills.
• Dedication: Jobs in sales are often time-consuming, meaning that employees must be dedicated to their profession.
• Trend Analysis: High performing sales teams require employees that recognize trends and foreshadow trends in the future.
• Leadership: Since Sales Operations employees work both individually and in a team, it necessitates that each maintains some leadership capabilities.
• Solid understanding of financial management
• Planning Abilities: An employee must be able to plan strategies and future operation goals effectively.
• Motivation: The stress of sales on employees requires that Sales Operations employees maintain office morale through motivation and reward.
• Multitasking: The diverse nature of Sales Operations responsibilities means that employees should have a wide variety of skills that can be employed simultaneously