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Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
Details:
Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on high-end software products and solutions? Do you take pride in delivering great customer service? Tek-Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion we are looking to add to our team of software support engineers.
As a customer facing support engineer your role will be to provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction. Working on the Office 365 team you will be supporting everything related to the Office 365 suite for enterprise users. Supported by our quality assurance team, domain experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver extraordinary customer service.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Duties and responsibilities
Competences
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