Web Administrator at ALM Consulting Limited

Details:

Summary of responsibilities:

Oversee company needs in the aspect of its website, handle daily challenges and manage internal and external customers’ expectations. Continuously work to strategically expand, preserve and improve the company’s web and social media outlook, standards and profitability while sticking to the business edicts and regulatory guidelines. 

Roles & Responsibilities: 

• Collaborate with development teams to discuss, analyze or resolve usability issues.
• Track, compile, and analyze web site usage data.
• Document application and web site changes or change procedures.
• Develop and document style guidelines for website content.
• Test new software packages for use in web operations or other applications.
• Develop or implement procedures for web site revision.
• Set up or maintain monitoring tools on web servers or web sites.
• Test backup or recovery plans regularly and resolve any problems.
• Recommend web site and social medial presence improvements and develop budgets to support recommendations.
• Implement updates, upgrades and patches in a timely manner to limit loss of service.
• Identify, standardize and communicate levels of access and security.
• Inform internal web site users of problems, problem resolutions or application changes and updates.
• Provide training or technical assistance in web site implementation or use to internal customers.
• Perform user testing or usage analyses to determine web sites’ effectiveness or usability.
• Evaluate or recommend server hardware or software and develop testing routines and procedures.
• Identify or document backup or recovery plans.
• Gather, analyze or document user feedback to locate or resolve sources of problems.
• Back up or modify applications and related data to provide for disaster recovery.
• Develop and implement strategies to increase social media presence of the ALML group brand.
• Develop innovative ideas to improve online service delivery.
• Determine sources of web page or server problems and take action to correct such problems.
• Review or update web page content or links in a timely manner, using appropriate tools.
• Implement web site security measures, such as firewalls or message encryption.
• Monitor systems for intrusions or denial of service attacks and report security breaches to appropriate personnel.
• Administer internet/intranet infrastructure, including components such as web, file transfer protocol (FTP), news and mail servers. IT Support Network Administrator.
• Ensure that all web activities across the group are in line with allocated budget, cost and efficiency target to meet the organization’s business objectives.
• Ensure good relations and communications with all managers.
• Any other duties as assigned by the Head of department.

Skills:

• Critical thinking and organizational skills.
• Expert negotiating skills
• Comprehensive knowledge about the industry
• Efficient presentation and communication skills
• Focus and thoroughness
• Professionalism and cordiality
• Outstanding web management expertise
• Capacity to adequately handle work stress
• Good judgement
• Capacity to meet project deadlines
• Decisiveness and mercantile shrewdness
• Solid problem solving, decision making and analytical capabilities
• System Analysis
• Time Management

Qualifications and essential requirements:

• 1-2 years of web development experience
• Bachelor’s degree in Computer science, Computer engineering or any related
• Proficient computer skills- Microsoft Office Suite and In-Design (or other desktop publishing software (PowerPoint/Excel/Project/Word), Project management, website development.
• Excellent communication and interpersonal skills with progressive leadership skills.

Candidate should demonstrate competence in all the following:

• Behave Ethically: Understand ethical behavior and business practice and insure his/her own behavior of that of others is consistent and aligns with that of our organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations and create new opportunities.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the company.
• Make Decisions: Assess situations to determine importance, urgency and risks, making clear decisions that are both timely and in the best interest of the company.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals and track details/data/information and activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement action plans and evaluate the progress and results.