ICT Server Administrator at TotalEnergies

Job Scope
The Job holder will be responsible to:

• Implement, operate and administer server infrastructure (onsite & cloud based), software, network and general information system.
• Plan and manage administration tasks for existing resources, and for new project implementations.
• Manage the changes associated with the Change request distribution.
• Scope of coverages includes: Server, Printers (Local & Network), Windows accounts, BCP Site, all software (Enterprise or otherwise), Backup Systems, etc.

Job Responsibility
The job holder's activity shall include, though not necessarily be restricted to:

ICT Technology and Support:

• Participate in driving technology innovation within the organization with a view towards improving efficiency, increase staff productivity and drive down costs.
• Ensure access control for server & data access.
• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
• Coordinate the needs of in-house IT experts and remote employees, vendors and contractors in all matters pertaining to server administration.
• Schedule and perform preventive maintenance of computer hardware, troubleshoot and assist/support users.
• Administer and maintain SLA on cloud services ensuring availability and connectivity to cloud services.

System Administration Services:

• Ensure smooth running and availability of the Windows server systems.
• Organize and manage System and Software Installation, Upgrade and Configuration when necessary respecting the security procedures.
• Effect performance management to anticipate and to plan the evolutions of resources on the systems.
• Effect backup, restoration and disaster recovery measures for on-premises and cloud servers/applications.
• Ensure proper data management and file structure maintenance for TCPFA.
• Ensure optimization of domain system infrastructure.
• Automate deployment and management of users in the domain.

Systems Resources Management:

• Plan and schedule the utilization of applications and check that they are working properly.
• Ensure proper report; on system administration and maintenance activities.
• Study the systems and ensure the evolution of systems under incumbent's responsibility to meet evolutionary needs for professional disciplines
• Ensure up-to-date system inventory.
• Provide 2nd level administrative support to end user.
• Participate in the preparation of the ICT budget.

Plan and Implement ICT projects:

• Research on ICT solutions for new projects or to improve existing systems and make proper plans for implementation on approval.
• Follow up on the ICT procurement process in line with the ICT budget and, control policies.
• Liaise with vendors and ensure compliance with set procurement rules.
• Work with 3rd party IT technical teams to implement ICT methods and solutions when necessary.
• Participate in driving and ensuring compliance of the organization with approved IT policies, procedures and standards.

Job Requirements

• University degree in Computer Science or Engineering (Minimum of 2nd class upper).
• At least 8 years' experience in Windows Systems & BCP Administration.
• Candidate must have proven experience in cloud computing and administration
• IT professional qualifications (MCSE, Microsoft Azure) required.
• High level of analytical and problem diagnostic skill required.
• Good interpersonal and communication skills with strong attention to detail.