Senior Staff Technical Program Manager at GE - General Electric

Job ID: 3259081
Location: Lagos
Job Function: Digital Technology
Business Segment: Power Headquarters

Role Summary

• The Senior Staff Technical Program Manager, reporting to Sr/Director of IT Business Transformation, will serve as the IT lead for Sub Saharan Africa Power Services and Gas Power Systems (GPS).
• He/She will be responsible for program management, change management, last-mile deployment, and region local solutioning.
• The program manager will partner with regions’ technology pillars (analytics/data and IT Ops) to ensure local solutioning meeting business outcome and operating needs.

Essential Responsibilities

• The program manager will partner closely with regions functions, including sales, project installations, Quality, ITO & OTR, FieldCore, etc, to ensure SSA IT programs are aligned to region’s growth plan and cost-out/cost-avoidance targets
• The program manager will also act as SSA region’s process SME to global IT vertical COEs for both GPS and Power Services

The key responsibilities are:

• Responsible for all last-mile programs IT success & executions for SSA, including ERP and enterprise systems, and local solutioning
• Ensure all IT system and data/analytics are rolled out sustainably for both long terms and short terms
• Region’s SME expert for Power Services and GPS regional process and local configurations
• Be familiar with SSA GPS and Power Services business models and country dynamics, to lay out IT programs aligned to P&L business outcome (growth, costs, etc)
• Responsible for simplification outcome, from process, systems and data perspectives, across all SSA region functions
• Define programs (either leverage global platforms or region’s innovated platforms), to drive CoPQ along with Quality and functions

Qualifications/Requirements

• BS, BA, MS and/or MBA in Engineering, Computer Science, or Information Technology, with 7+ years of experience in the relevant field, 4+ years of program management and software management, and 2+ years of managing executive stakeholders and client management or equivalent knowledge or experience
• Proven track record of leading programs, facilitating workouts, and managing program outcome success and executions
• Ability to work across matrixed structure, and influence stakeholders and key users, across ITO and OTR functions
• Strong communication skills and inclusiveness with functions and IT
• Proven as a change agent & have ability to think outside of BOX
• Cultural awareness & sensitivity:
• Ability to flex style to suit differing cultural norms
• Demonstrated organizational skills, high standard of accuracy, attention to detail, and excellent follow-up skills
• Ability to work effectively with all levels in the organizations, including senior leadership
• Ability to propose solutions that solve business challenges and IT roadblocks. Not Afraid of raising voices, when needed
• Effective interpersonal & strong influencing skills
• In Nigeria: a valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
• In Nigeria: must have valid authorization to work full-time without any restriction in Nigeria
• In countries other than Nigeria: must have valid authorization to work full-time without any restriction in the role’s location

Desired Characteristics:

• GE Power Services or Gas experience preferred