Verification and Recovery Officer at Progressive Advancement Centre for Entrepreneurship (PACE)

Job Description

• Responsible to ensure completeness of loan documents and assessing that each loan application is in compliance with Credit Policy & Procedures and other guidelines circulated from time to time.
• Responsible to ensure that valid and accurate data input is made in credit MIS from source documents related to cash flow & Loan applications.
• Perform other data checks to ensure that applicant is not defaulter of KBL or any other institutions using internal data checks /Credit History Assessment Report/ ECIB (as applicable).
• Ensure to forward cases to RMD on daily basis
• Pre-disbursement Borrower’s Verification
• Ensure defined % of borrowers’ verification as per applicable protocols.
• Major responsibility is to verify credit worthiness, reputation and repayment capacity of the applicant and guarantor based on local knowledge & demographics.
• It includes verifying genuineness & reliability of information on ILA & group formation and cash flow form.
• Ensuring existence of borrower and guarantor & their businesses (economic activity) through verification of home & business addresses etc. and interacting with applicants / guarantors to assess whether borrowers and guarantor know & understand important loan terms, repayment amounts, due date of repayments and guarantee concept and their obligations in case of non-payment.
• To identify Service quality lapses or breach of ethical / professional behavior by sales teams / ROs.
• To identify any severe nature non-compliance during verifications & initiating loan application cancellation.
• Reporting, Record/Data Maintenance and System Security
• Ensure adequacy and timeliness of daily / weekly / monthly reports as per schedule & guidelines.
• Maintain related records /data / information, etc as per defined procedures.
• Maintain & secure Credit MIS / files from unauthorized access, programs and use and ensure compliance of IT security policy.
• Co-ordination in the Branch
• Coordinate & align activities with branch management to cope with seasonal business fluctuations & credit cases flow.
• Ensure following defined turnaround times for each activity to better client service.