Counsellor at NIIT

Details:

Job Description:

This position is responsible for understanding the needs of prospective clients and offering guidance towards choosing suitable courses.

Job Responsibilities:

• Provide accurate information on our services to clients
• Resolve complaints of customers to ensure customer satisfaction
• Maintain positive relationships with clients/customers
• Ensure sales target are met

Job Requirement:

• Minimum of a B.Sc/HND in any relevant field
• 1-2 years’ experience preferably in sales, marketing or related fields
• Basic IT knowledge
• Excellent communication and interpersonal relationship skills
• Proficient in the use Microsoft office
• Self-motivated with a result driven approach
• Friendly demeanour and good persuasive skill