Branch Manager at Simeon's Pivot

Expected Duties and Responsibilities

• Overseeing the smooth & efficient running of the branch and any satellite branches within the area.
• Developing and implementing sales plans.
• Assessing market conditions and identifying opportunities.
• Organizing marketing activities and events for the branch, which involves going out to lead the team.
• Increasing brand awareness of the company within the community.
• Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.
• Managing budgets and maintaining records.
• Ensuring that staff adheres to financial & operational procedures.
• Dealing with staff welfare, disciplinary matters and customer complaints.
• Managing & motivating staff to meet targets, thus ensuring the profitability of the company.
• Meeting regularly with Managing director to provide feedback on branch & staff performance; and to take direction.
• Selling travel products & tour packages; and dealing with customer enquiries.
• Liaising with travel partners, tour operators and hotels, to manage bookings, schedules & promotions.
• Ensuring that all care is taken in following company & legislative directives for ensuring Health & Safety within the work place.

Requirements

• B.Sc/BA/HND in any field
• Minimum of 3 years work experience
• Working Days: Monday to Saturday

Skills:

• Knowledge of the industry rules and regulations.
• High level of Professionalism.
• Ability to manage people.
• Result Driven Attitude.
• Good marketing knowledge.
• Good Networking skills.
• Written and Oral Communication.
• Human Resource Management.
• Attention to details.