Business Intelligence Analyst at Alfred & Victoria Associates

Job Description

• The position will be part of the BI team and reports directly to the team lead (Business intelligence). The Business Analyst will be responsible for the following:
  • Perform customer analytics and publish insights to make meaningful business decisions.
  • Understand databases, data warehousing, and set up data structures.
  • Create regular and customized reports.
  • Proactive analysis of data from heterogeneous sources and enabling swift decision making is an integral part of the job.

Other Responsibilities:

• Perform data analysis, understand trends and provide insights on customer behavior and business performance to the senior team.
• Develop business forecasts, statistical models, performance scores, business rules in line with customer business direction.
• Monitor and constantly improve the design and content of the Business Intelligence portal.
• Create MIS and dashboards that are simple and intuitive to use.
• Understand the information needs of the users, structure reports and provide detailed analysis.
• Streamlining the process of data flow and data quality to improve data accuracy.
• Provide periodic and ad-hoc reports to facilitate faster decision making.
• Monitor and maintain integration interfaces between the BI solution and critical OLTP services (Revenue/Regulatory impacting)
• Work hand in hand with third-party vendors and team members across other functions to achieve client’s objectives.

Mandatory Qualifications & Experience

• Bachelor’s degree in a Numerate discipline with a strong interest in the field of analytics
• 3-5 years of Experience in the field of data mining and analytics
• 2. Experience in the field of Telecommunications/Software development is an advantage Quick learning, excellent analytics, logical, problem solving and numeracy skills.
• Strong knowledge and understanding of Data warehouse, ETL and in the use of some or all of the following tools: Toad, SQL developer, Oracle discoverer desktop/administrator/viewer, OBIEE, workflow builder, Oracle data integrator,
• Strong Knowledge of SQL, PL-SQL and other data manipulation coding languages preferred.
• Experience in working with multiple databases (Oracle, Microsoft SQL server, MySQL, DB2, etc.)
• Excellent presentation skills and ability to interpret customer requests
• Strong team player who must be able to work in fast-paced, multi-cultural environment and well informed of ITIL service management processes.