Information Services Manager at FINCA International

Location: Owerri, Imo, Nigeria
Department: Information System

FINCA is recruiting for a motivated and hands-on IS Manager who will oversee the development and management of a new IS Department for our microfinance start up in Nigeria, and will provide technical and administrative support for management of our core banking system (Oracle’s FLEXCUBE Retail), IS applications and IS infrastructure for the head office and a fast-growing network of branches and service centers. The IS Manager will develop a portfolio of IT Services that support the goals of the organization, deliver value and achieve a positive return-on-investment.  As a Head of Department, the IS Manager will report to the CEO and will be expected to provide senior leadership and strategic support for the organization.

Essential Duties and Responsibilities:

•         Lead all aspects of strategy development to align technology to business processes and goals of the Company.  This requires analyzing and understanding business requirements of a financial institution and translating them into technology solutions.
•         Manage and provide strategic leadership for the IS department (hiring, training, creating operating plans, budgets, evaluating staff performance, and managing projects);
•         Measure, manage and optimize quality of internal services specified in the IS Services Catalog with the main focus on the functionality of the core banking application (FLEXCUBE Retail) and its database;
•         Ensure adequate IS security coverage, backup/recovery procedures and business continuity planning is maintained at all areas under the IS domain including but not limited to data, infrastructure, networks etc.
•         Develop, implement and maintain policies and procedures related to information technology based on FINCA’s Global IS policies.
•         Provide specifications and standards in procurement  of IS hardware, software, and services and manage vendor and service providers;
•         Devise and implement an effective plan to deliver a satisfactory risk and audit profile for IT and achieve audit and assurance targets.

Qualifications and Experience:

•         HND/Bachelor’s degree in Computer Sciences or related fields;
•         At least 5 years of experience in implementation and support of IT systems, of which at least 3 years should have been at a management level;
•         At least 2 years of experience with database management within a financial institution;
•         Project management across multiple disciplines of IS areas (systems & network administration, database administration, infrastructure, data security, etc.);
•         Expertise with enterprise databases (at least one of Oracle, DB2, MS SQL, Sybase);
•         Fluent written and spoken English

Knowledge and Skills:

•         Excellent knowledge of information systems policies and practice in a banking environment.
•         Experience with Oracle’s FLEXCUBE, Windows OS and other operating systems, applications, database applications or programming languages in use at the site including those related to the core banking system and elements of digital financial services like mobile banking and Point of Service devices.
•         Experience with more than one operating system and also with sites running more than one operating system;
•         High business acumen and accounting knowledge, ideally with accreditation by ACCA;
•         Knowledge of ITSM (ITIL);
•         Experience in networking: routers, routing protocols, firewalls, VPNs.