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  • French Proficient Personnel at Willers Solutions

  • Posted on: 14 January, 2019 Deadline: 18 January, 2019
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  • Willers Solutions Limited - Our client, a leading multinational company Located in Lagos is recruiting suitably qualified candidates to fill the position below:

    French Proficient Personnel

     

    Job Description

    • Working with customers/employees to identify computer problems and advising on the solution
    • Logging and keeping records of customer/employee queries.
    • Analyzing call logs so you can spot common trends and underlying problems
    • Updating self-help documents so customers/employees can try to fix problems themselves
    • Must be proficient in speaking French Language.
    • Testing and fixing faulty equipment

    Qualifications

    • Minimum of an OND or its equivalent in Engineering or any Technical related discipline
    • Minimum of 2 years experience as a Technical Support Officer
    • Must be Proficient in speaking French.

    Required Skills:

    • Must have Technical Support Skills and as well ability to assess each customer/employee's IT knowledge levels
    • Ability to deal with difficult callers
    • Logical thinker
    • Good analytical and problem solving skills
    • Must have Electronics/Computer Science/ Engineering Background
    • Good interpersonal and customer care skills
    • Good accurate records keeping.

    Method of Application

    Applicants should send their CV (MS Word Format) to: jobs@willerssolutions.com using “French Proficient Personnel” as the subject of the mail.

    Note: Only qualified candidates would be contacted.

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