Executive Assistant to Retail Operations at Health Plus Limited

Reference #: HP/RO/EA18
Location: Lagos
Contract Type: Permanent
Job Functions: Administration,Communications,Coordinator,Executive Management,Project Management,Public Relations,Secretary
Industries: Admin, Office & Support,Government / Municipal

Specification
Correspondence and Document:

• Prepare and preview hard copy and electronic mails on behalf of the CROO/Retail Operations Department; provide accuracy checks on basic data and documents requiring the CROO’s signature
• Sort and distribute the Department’s mails and memos
• Prepare and arrange the collation & biding of documents for presentations as directed
• Ensure all documentation is appropriately filed for ease of reference and efficient retrieval

Calendar Management:

• Pro-actively coordinate, monitor and manage CROO’s personal appointments and diary

Meeting Management:

• Take and distribute Minutes of Meetings when required

Administration:

• Answer telephone calls directed to the Retail Operations’ Department and take messages
• Answer all enquiries efficiently and effectively
• Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events
• Work continuously to promote the culture of excellent customer service in supporting the CROO/Retail Operations Department’s achievement of desired objectives
• Customer Responsiveness
• Courtesy in dealing with internal staff, external customers and vendors

Expense Management:

• Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures

Decision Making/Problem Solving:

• Quick understanding of most relevant problems and the ability to proffer timely, practical decisions

Housekeeping:

• Efficient running of the Retail Operations’ Department; overseeing its’ cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery

Requirements

• Bachelor's degree in Business Administration or a relevant field with at least 2 years of proven experience providing executive support in a structured organization
• Membership of ICSAN, CIA is an added advantage
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Understanding business functions and metrics within the Organization
• Expert level written and verbal communication skills
• Able to work within a team as well as alone with little or no supervision
• High level of personal effectiveness
• Excellent customer service and interpersonal skills
• A professional and confident manner
• Committed and professional in attitude
• Ability to adapt to and manage change
• Ability to treat others with respect
• Upholding quality and continuous improvement
• Versatile in the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high-quality documents on behalf of the CROO/Retail Operations Team.

Salary
Market Related.