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  • Posted: Dec 20, 2018
    Deadline: Dec 28, 2018
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    Helping you fulfil the promise of Unified Communications At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support. If you want UC, enterprise tel...
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    Business Analyst

    Job Description

    • We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager.
    • Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing.
    • To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

    Responsibilities

    • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
    • Leading ongoing reviews of business processes and developing optimization strategies.
    • Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
    • Conducting meetings and presentations to share ideas and findings.
    • Performing requirements analysis.
    • Documenting and communicating the results of your efforts.
    • Effectively communicating your insights and plans to cross-functional team members and management.
    • Gathering critical information from meetings with various stakeholders and producing useful reports.
    • Working closely with clients, technicians, and managerial staff.
    • Providing leadership, training, coaching, and guidance to junior staff.
    • Allocating resources and maintaining cost efficiency.
    • Ensuring solutions meet business needs and requirements.
    • Performing user acceptance testing.
    • Managing projects, developing project plans, and monitoring performance.
    • Updating, implementing and maintaining procedures.
    • Prioritizing initiatives based on business needs and requirements.
    • Serving as a liaison between stakeholders and users.
    • Managing competing resources and priorities.
    • Monitoring deliverables and ensuring timely completion of projects.

    Requirements

    • A bachelor's degree in business or related field.
    • A minimum of 5 years experience in business analysis or a related field.
    • Exceptional analytical and conceptual thinking skills.
    • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
    • Advanced technical skills.
    • Excellent documentation skills.
    • Fundamental analytical and conceptual thinking skills.
    • Experience creating detailed reports and giving presentations.
    • Competency in Microsoft applications including Word, Excel, and Outlook.
    • A track record of following through on commitments.
    • Excellent planning, organizational, and time management skills.
    • Experience leading and developing top performing teams.
    • A history of leading and supporting successful projects.

    Method of Application

    Applicants should send their CV to: careers@telvida.com subject of mail should be the position applied for.

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