Administrator-Network Voice & Data at IHS Towers

Reports To: Senior Administrator-Network Voice & Data

Responsibilities

• Implement and deploy LAN/WAN and Network Voice-related equipment and services.
• Install network equipment in data centres and technical rooms.
• Configure, update and back up all network equipment.
• Configure CUCMs and CMEs and provision IP telephony devices.
• Configure and administer network voice monitor platform.
• Configure and administer network services – PSTN, ISDN-E1, PRI, DIDs
• Administer voice systems with enablement to ensure compliance with IT security policies.
• Maintain network equipment and services.
• Design and architect network voice.
• Implement and administer SIP trunks and voice VPN.
• Initiate problem and change management when required.
• Configure and deploy routers, switches, wireless APs and IP phones.
• Deploy and administer CDR reporting system.

Functional Competencies
Technical Skills:

• ITIL savvy.
• Configuration and administration of Cisco Voice Routers, switches and other Cisco-related Data/ Wifi equipment - Business Edition Servers, CUCM, CME, Virtual environment administration - Vmware EXSi
• Configuration and administration of Firewalls, NGFWs and UTMs - Sophos XG.
• Configuration and administration of Cisco Prime Collaboration.
• Configuration and administration of Cisco and Polycom teleconferencing and collaboration infrastructure – SX20s.
• Cisco Prime Licence Manager and Media sense administration.
• CDR Reporting application administration - preferably Imagicle Billy Blue or other
• IT Asset Management.

Non-Technical Skills:

• Effective communication skills.
• Accountability
• Interpersonal skills
• Team work
• Analytical thinking
• Planning and optimizing
• Solution and result driven

Education and Experience

• Minimum of 4-5 Years working experience, preferably in a Telecommunication and IT solutions industry.
• Bachelor’s Degree/ Diploma in Computer Science, Engineering, and/ or Information Technology.
• ITIL Foundation is required.
• Cyberoam/ Sophos certified CCNSP, CCNSE, or other equivalent qualifications for NGFWs is required.
• Cisco Certified CCNP (Network R&S and Security) is required, other equivalent networking qualification, e.g. CCDA, CCNA, etc, is an added advantage.
• Cisco certified CCNP Collaboration is recommended.
• Polycom RealPresence certification is recommended