Relationship Manager at Crossover Microfinance Bank

Job Objective & Summary

• To oversee and coordinate the operations in the branches for effective customer service and business performance.

Responsibilities

• Acquisition of profitable new customers for banking business through the creation, development and maintenance of high quality advisory relationship.
• Achieve budgeted growth in banking operations within agreed and approved business risk limits.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Visit groups daily to crosscheck entries in in passbook with collection sheet, noting irregularities for necessary corrections.
• Manage all human and material resources in the branch for effective operations.
• Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
• Supervise activities and performance of Relationship Officer ensuring that they meet and surpass target.
• Perform other responsibilities as may be assigned by the Supervising head.

Requirements

• Bachelor's degree from a recognized academic institution in Marketing, or related field.
• Minimum of Two (5) years relevant experience in related role; working in a Banking or Microfinance bank setting.
• Good practical knowledge of Microsoft Office suites
• Use of the bank-one application
• Good marketing and relationship management skills.
• Candidate should be willing to resume immediately.