IT Intern at Greensprings School

Details:

• Operate an IT helpdesk for rendering prompt, professional and friendly assistance to users who report different IT incidences and problems.
• Provide first level hardware diagnosis and co-ordinate the operational aspects of hardware maintenance and servicing of all computer equipment.
• Install, maintain and upgrade computer equipment, software and peripherals in accordance with global standards. This task includes ensuring that all computer software and antivirus applications are up-to-date.
• Assist in development of necessary in-house capacities for the efficient use of IT resources.
• Liaise with the IT team on the management and implementation of IT Projects at other campuses.
• Provide technical support to workshops and meetings onsite and off-site including preparation, installation and operation of equipment.
• Maintain inventory for all IT equipment and provide regular updates to the IT Manager.
• Provide first-level IT support services: troubleshooting and resolving end-users IT issues
• Regular Servicing and maintenance of ICT equipment, which will include: cleaning and blowing dust; anti-virus update and scanning
• Ensuring that only authorized people can access the office network facilities.