Shipping/Logistics Officer at Obeezi

Job Description

• Calling Customers to confirm their availability to receive their order
• Packaging Customers orders
• Ensuring all customer requests are delivered on time and accurately.
• Strategically plan and manage logistics, stock, transportation and customer delivery service.
• Direct, optimize and coordinate full order cycle.
• Keep track of quality, quantity, delivery times, transport costs and efficiency.
• Resolve any arising problems or complaints arising from dispatch to payment delivery both in lagos and outside Lagos.
• Meet cost, productivity and accuracy and timeliness targets.
• Follow up with clients and courier to ensure that items that should be delivered are being delivered accurately to customers in and outside Lagos.
• Updating courier partner balance book/Sheet on failed and delivered items.
• Carry out any other tasks assigned by the head of Logistics and issue Resolution.
• A detailed approach to work.