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  • Posted: Dec 3, 2018
    Deadline: Dec 5, 2018
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    Temp A Staff caters to your recruitment and staffing needs by providing casual staff and permanent recruitment services for brands with a niche in the hospitality and airline industry. We offer far lower cost than using a traditional staffing agency. We have over 1000 pre-interviewed and vetted staff in our database
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    IT Officer

    Job Summary
    As an IT Manager you will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel / resort.
    Also maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.
     
    IT / Systems Manager Duties and Responsibilities:

    • A warm personality, attentive and smartly presentable.
    • Committed to delivering high levels of customer service.
    • Responds courteously and efficiently to queries and problems from guests and system users.
    • Ensures cleanliness of all data equipment and computer rooms.
    • He / She must be a self-starter, alert, energetic, responsible and flexible.
    • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
    • Ability to troubleshoot hardware and software problems.
    • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
    • Should be capable of doing Root Cause Analysis on a problem.
    • Must know the Network fundamentals, general network setup and device configuration.
    • Good knowledge of server hardware, Disk storage technology, I/O devices.
    • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).
    • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
    • Background in highly available systems and image capture/management systems.
    • Extensive knowledge on Active Directory, Management and Implementations.
    • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
    • Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives.
    • Prepare Policy & Procedures for the IT Department and for the user department.
    • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
    • Anti virus setup and day to day support.
    • Able to plan, assign and take the report from the IT team.
    • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
    • Ensure that policies and procedure relating to PCI compliance are updated.
    • Maintains a system error / progress log book and deals with reported problems.
    • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
    • Monitors and maintains proper inventory of hardware and software license.
    • Is aware of IT Security Policies and ensures implementation through regular staff training.
    • Keep updated with latest hotel technology and security risks on a regular basis.
    • Able to perform other IT or Systems related task assigned by the management.

    Method of Application

    Send your application to sholaye@tempastaff.com

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