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  • IDP Case Management Officer at Catholic Relief Services

  • Posted on: 26 November, 2018 Deadline: 4 December, 2018
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  • Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria m 2000 and currently focuses on agriculture, HIV and health extractives and governance, and peace building programming.

    IDP Case Management Officer


    Band:            5

    Department:  Global Fund Malaria Project

    Reports To:   GF Malaria Program Officer

    Location:        Adamawa, Gombe, Yobe and Taraba

    Job Ref Code:  ICMO211118

    Full JD Links:


    In Nigeria, CRS is the principal recipient (PR) of the Global Fund (GF) Malaria grant from 1st January 2018 to 31st December 2020. As PR, CRS will partner with the National Malaria Elimination Program (NMEP), 3 subrecipients (SRs), various state governments, malaria partners and stakeholders, to build on current level of achievements by the RBM partnership in-country and contribute to the attainment of the goals and objectives of the NMSP 2014-2020 by providing technical support to State Ministries of Health/ State Malaria Elimination Programs (SMoH/SMEPs). As part of the grant, resources have been earmarked to reach out to vulnerable persons and populations-at-risk in line with addressing gender and human rights issues. The vulnerable persons include internally displaced persons (IDPs) who have been displaced because of insurgency in North East (NE) Nigeria. Four of the 13 supported states are within the NE zone including Adamawa, Yobe, Gombe and Taraba. CRS conducted a needs assessment for IDPs and host communities in these 4 NE states, the results of which were used to develop an IDP Malaria Response Strategy in North East Nigeria. 

    To ensure optimal implementation of the malaria intervention for maximum impact on IDPs, the strategy includes the engagement of full time staff who will be fully focused on the various aspects of the strategy. To this end, CRS will engage 1 staff for a two-year period in each of the 4 states. All staff will be supported by the GF Malaria technical leads on the grant. Below are the job descriptions for the Case Management Officer

    Job Summary:

    S/he will lead on partnership and collaboration in the state for the strategy implementation, working with all the relevant government agencies, UN humanitarian partners (UN/OCHA, IOM, UNICEF, UNHCR), WHO, ICRC/IFRC, other NGOs, and any other relevant stakeholders. The case Management officer will coordinate GF Malaria IDP activities and engage closely with the IDP leadership in the state. In addition, S/he will develop close working relationships with the IDPs and their host communities across the state to monitor the activities of the IDP CORPs. S/he will be a member of the humanitarian coordinating mechanism in the state (the Camp Coordination Cluster and the Health Sector Coordination Cluster) to maximize opportunities for collaboration. S/he will report to the Program officer, GF Malaria Project with technical oversight from all Unit Heads. S/he will also have a close working relationship with SR staff in the state.

    Specific Job Responsibilities:  

    • Coordinate implementation of IDP malaria intervention strategy in the state.
    • Establish and maintain smooth working relationships with all relevant stakeholders including IDP leadership in the state.
    • Liaise closely with government and other humanitarian partners to ensure that all IDPs and host communities are reached with appropriate Malaria interventions.
    • Lead the engagement of IDP CORPs to implement Community Case Management (CCM) and Social, Behavioral, Change Communication (SBCC) intervention strategies, working closely with IDP leaders and other stakeholders.
    • Adapt CCM curriculum and SBCC tools for use in Malaria intervention in emergency programming.
    • Work closely with Program Manager, State Malaria Elimination Program to ensure optimal and prompt implementation of all project activities.
    • Ensure that IDP Malaria interventions are implemented in line with national guidelines.
    • Build the capacity of implementing personnel in emergency Malaria intervention and data management.
    • Work closely with CRS Head of Office Yobe and the CRS Security Team to ensure all security protocols are followed and the safety of staff and project resources are maintained as a priority.
    • Ensure that IDP malaria response strategies are implemented according to with donor guidelines within the state.
    • Ensure collection of high-quality, reliable and timely data to monitor IDP program activities. 

    Qualifications and Experience:

    • M.D/MBBS/Health Sciences Degree required.
    • Minimum of 4 years post-NYSC relevant experience in public health with a strong preference for candidates with malaria programming experience.  
    • Experience working in IDP health programme will be an added advantage.
    • Experience with, and a demonstrated commitment to, community-based approach to development in an emergency setting. 
    • Experience with GF Malaria/HIV/TB project will be a plus. 
    • Fluency in Hausa is a necessary requirement.

    Qualities and Skills

    • Previous M&E experience will be an advantage
    • Excellent analytical and information seeking skills, and good decision-making skills.
    • Ability to interface with multiple stakeholders, representatives, and partners in a professional manner.
    • Ability to work both in a team and independently.
    • Ability to transfer knowledge through formal and informal training/mentoring.
    • Strong inter-personal and public relations skills.
    • Ability to travel frequently to the IDP sites within the assigned state

     Key working relationships:

     Internal: CRS GF Malaria Chief of Party (CoP), Deputy Chief of Party (DCoP), Senior Program Manager, Senior Manager Vector Control, Senior Manager M&E, Senior Manager SCM, Program Officer, Deputy Country Representative (DCR) Health/Agric, DCR North East, HoO Yobe, Security Manager, and North-East team.

    External: SR staff, SMEP Program Managers, State Primary Health Care Agency (SPHCDA), State LMCU Coordinators, LGA LMCU Coordinators, Humanitarian Coordinating Mechanisms (such as Camp Coordination cluster and Health Sector Coordination cluster), UN/OCHA, IOM, Nigerian Red Cross, WHO, IDP Leaders, other I/NGOs working with IDPs in the state. 

    Method of Application

    Interested candidates should download the CRS Application Form using the link, fill and send with a detailed resume as one document in pdf indicating position being applied for and the Job Ref Code as the subject of the application

    Completed applications are to be sent to Deadline for submission is COB (i.e. 5:00pm), December 4, 2018.

    Equal Opportunity:

    “CRS is an equal –opportunity employer and does not discriminate based on race, color, religion, etc.

    Qualified women are strongly encouraged to apply”.

    Statement of Commitment to Protection:

    ‘’CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation’’

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