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  • Posted: Nov 23, 2018
    Deadline: Not specified
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    INTECH Process Automation is a renowned system integrator and automation solution provider for the oil & gas sector globally. Over a period of more than 20 years it has helped major Oil & Gas End Users to solve their most pressing issues of Instrumentation, Control & Electrical automation. INTECH’s broad automation solution product portfoli...
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    Technical Account Manager

    Job Description

    Following are the key deliverables besides other deliverables as assigned by the management for the said role:
    Commercial:

    • Profit & Loss:
      • Completely responsible for the Profit and Loss of the project
      • Creatively increase project profitability, reporting, compliance and ensure visibility
    • Invoicing & Contract (Customer):
      • Understand and conform to all contractual (commercial and technical) requirements of the project
      • Ensure timely and accurate Invoicing to client and receipt of payments
    • Procurement:
      • Manage/Facilitate project procurement and find creative technical solutions to beat project budgets liaising with central procurement department
      • Ensure proper administration and closure of contracts with sellers.
      • Have adequate knowledge on INTECH’s procurement / material handling processes
      • Perform cost estimation, budgeting and cost control
      • Ensure timely payment to vendors/suppliers
    • Business Development:
      • Responsible for watching for Company’s interest and asking for fair Change Orders, when appropriate.
      • Target repeat business from existing customers without bidding process through good business relationship and quality of work
      • Support sales team with Site Surveys, preparing & presenting technical solutions to customs
      • Building customer relationship by providing support and meeting expectations.

    Technical Planning:

    • Apply planning, execution, monitoring and control processes, defined or adopted by the organization (INTECH), to project’s integration, scope, time, cost, quality, human resource, communication, risk and procurement management.
    • Study specifications and establish detailed understanding about project scope
    • Apply scope verification and scope control during the execution of project
    • Prepare project plan/schedule using tools and processes adopted by the company and manage it during the execution of project
    • Identify all project risks as early as possible in project execution, and mitigate those risks in conjunction with Engineering Manager
    • Plan and coordinate the “Kick-Off meeting”
    • Ensure optimal utilization of resources assigned to the project
    • Lead team to perform clean sheet design of project scope
    • Lead “Factory Acceptance Testing(FAT)” and guide engineers to set up and execute FAT
    • Provide technical guidance for a global execution team on all projects
    • Travel to project sites, as and when required
    • Perform project closure

    Communication:

    • Establish communication requirement among project stakeholders.
    • Provide adequate project performance/progress reports to organization’s (INTECH) management and customer/End User/project stakeholders as agreed in communication requirement.

    Customer Satisfaction:

    • Responsible for complete customer satisfaction (as a minimum) and customer elation (at best)
    • Responsible for Customer / End User’s complaints and feedback

    Human Resource:

    Plan project human resource, acquire the project team, develop (HRD) and manage resource effectively and efficiently:

    • Direct project lead and engineers and distribute work load
    • Ensure safety of project teams
    • Ensure project bonuses are disbursed to the team members in time

    QMS:

    • Observe Company Quality Management System (QMS) requirements
    • Develop project quality plan and perform quality assurance and quality control

    Corporate:

    • Ensure visibility of project man-hour usage, invoicing and progress to the management

    QHSE:

    • Ensure Compliance to Company Quality Management System requirements based on ISO 9001: 2008 Standard.
    • Ensure requirements of CSIA (Control System Integrators Association) Standard are being complied in respective domain.
    • Ensure INTECH HSE Standards and Client HSE Standards are compiled to during Project Execution Cycle.

    IT Support:

    • Monitor IT infrastructure performance & Health
    • Report problems and coordinate with IT administrator to resolve the issues
    • Facilitate hardware replacement/Installation requested by IT Administrator
    • Liaison with ISP (DOPC) to report/resolve services issues
    • Manage ISP Billing & Payments
    • IT equipment management (Hardware + Software)
    • IT inventory management
    • Data backup management
    • Issues related to client machines shall be reported/coordinated by user of the machine using IT help desk

    Requirements

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of knowledge, skill, and/or ability required.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Professional Qualification:

    • BS / MS degree in Electrical, Electronics or Mechatronics Engineering
    • Professional Experience:  7+ Years

    Soft Skills & Other Attributes:

    • Team Management Experience is a ‘Must’
    • Interpersonal and Peoples Skills
    • Fluent English Communication Skills
    • Decision Making Skills
    • Can-Do & Positive Attitude
    • Team Worker

    Method of Application

    Interested and qualified? Go to INTECH Process Automation on www.linkedin.com to apply

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