Job description
Are you looking for a new opportunity in a challenging but rewarding environment?
Would you like to become part of a diverse multicultural conglomerate where you can develop your skills and gain development?
About the Company:
Headquarted in Lagos and established 40 years ago, Jagal Group operates across a number of sectors including: Oil & Gas, Construction, Manufacturing, FMCG and Technology industries. Our performance is measured against world class standards across all our business activities. We possess profound knowledge of operating in Nigeria and have deep local experience.
- Plan, implement and troubleshoot software patches, updates and security fixes;
- Be involved in new Windows servers deployment projects, using the department policies;
- Administer OS, Directory, email, Databases and Web servers + networking equipment.
- Evaluate/recommend purchases of computers, network hardware, peripherals and software;
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
- Configure, maintain and troubleshoot servers, networks, applications, printers and other related equipment, devices, and systems.
- Maintain site licenses for department/organization.
- Develop and conduct various training and instruction to assist users in maximizing use of systems and networks
- Identify utilization patterns and their effect on operation/system availability and performance
- Anticipate communication and networking problems and implement preventive measures.
- Establish and perform maintenance programs following company and vendor standards.
- Ensure timely user notification of maintenance requirements and effects on system availability.
- Investigate, recommend and install enhancements and operating procedures that optimize system availability.
- Maintain confidentiality with regard to the Data and Information on the various systems
- Document system problems and resolutions for future reference.
- Verifications of backup routines and restore capabilities
- Understand performance metrics and maintain / optimize system capacity and performance;
- Create and update system documentation
- Follow the existing processes based on ITIL best practices
- Availability to provide 24/7 support on duty rotation.
What we are looking for:
- A Bachelor’s Degree enhanced with technical training and certification or equivalent.
- 5+ years of experience in support, networks and servers administration
- Solid experience with Microsoft Windows Servers and Active Directory 2008/2012, group policies, certificate authority and federation services
- Experience with Microsoft Exchange 2007/2010, mail routing and spam filtering, mailbox management, backup and recovery,
- Experience with Microsoft SQL Server, IIS and web services
- Experience with VMware / Hyper-V is an asset
- Experience with scripting languages
- Experience with SharePoint is an advantage
- Experience with storage management (SAN/NAS) is an asset
- Experience with IP based networks, communication protocols , firewalls and packet routing , LAN, WAN , VPN, WLAN, NAC
- Experience with Cisco switches and routers 3560 and above models.
- Knowledge of access control and security concepts
- Knowledge of backups, high availability and disaster recovery of (AD, Exchange, Databases)
- VCP/MCSE/A+/CCNA/etc... certifications are an asset
- ITIL knowledge and experience is an asset
- Good understanding of IT business practices and processes
- Independent self-starter, needs little supervision.
- Takes a logical approach to analyzing problems. Systematically researches information. Explores alternatives and implements action plans to resolve problems.
- Proactive in acquiring information to develop new skills to improve job performance. Grasps new material quickly and easily, and applies new information, concepts and procedures in a constructive manner.
- Will have a high degree of integrity and a high sense of personal and professional ethics.
- Ability to consider and advice on the consequences of various courses of action, including an understanding of the repercussions on other activities.
- Ability to engender confidence of management and exercise good judgment handling sensitive information.
- Ability to manage multiple tasks, organize priorities and meet deadlines.
- Detailed attention to quality of deliverables.