HMO Officer at Smith Medical Centre

Job Functions

• Maintain an updated file of all HMOs that includes policies and procedures on availment of diagnostic and medical services, doctor’s professional fee, list of accredited doctors, etc.
• For Out-Patient (OPD) Cases, receives members ID for verification, inform ID holder of affiliated doctors with their specialization and refer cardholder to chosen doctor and schedule them for appointment if necessary.
• For Admission/In-Patient (IPD), receive the order sheet and member’s ID for verification, check patient’s coverage and notify company guarantor then assist the patient at the Admission dept. for proper documentation.
• Maintain organized medical records
• Encode report, memos and correspondence concerning HMO.
• Performs other tasks that may be assigned from time to time.

Job Requirements

• Minimum of First Degree (HND/B.Sc.) or its equivalent in Health or Science related field.
• 2 years office experience with knowledge of computer input and retrieval;
• Good communication/presentation skills (both oral and written)
• Must be a team player, able to build and maintain effective and collaborative network
• Must be able to take responsibility and demonstrate high level of integrity in dealing with all stakeholders.
• Certification in or professional membership of health, management or related bodies
• good communication skills and an ability to deal tactfully and effectively with the general public
• Highly organized and very keen to details.