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  • Posted: Oct 25, 2018
    Deadline: Not specified
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    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing and payment infrastructure to government, banks and corporate organizations. Interswitch, through its “Super Switchâ€&Ac...
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    Data Analyst

    Job Profile

    • To provide deep seated Insight into Operational Data to help drive better business decisions, inform Techniques to solve Problems and Improve Operational Efficiency.

    Job Description
    Business Intelligence Dashboard Management:

    • Creation and Management of Operation, Strategic and Analytical Dashboards for Service Lines
    • Liaise with Business Units to identify dashboard requirements
    • Liaise with Backbone Teams to Identify dashboard requirements
    • Setup dashboards as required and continually maintain and improve on them
    • Create dashboards that provide quick and useful Input for quick decision making
    • Create dashboards that help detect operational problems quickly
    • Provide support and trainings for dashboard usage
    • Ensure that Data feeding the dashboards are pro-actively updated
    • Pro-actively enhance dashboards in line with Business realities

    Data Analytics:

    • Analyse Data (Transactional, Service, Operational, Enterprise, etc) to reveal Intelligence for driving operational and strategic decisions as well as data based forecasting.
    • Carry out daily analysis of transactions and services to spot trends, triggered thresholds, outliers and peculiar observations
    • Setup and track service thresholds
    • Setup and maintain Data Sources so support analytics use cases
    • Track Key Performance Indicators for services
    • CRM and Service Desk Data Analytics
    • Enterprise Services Analytics
    • Make recommendations based on transaction analytics for service improvements
    • Track Service Improvements by continuous review of service performance
    • Develop and drive analytics based initiatives.

    Method of Application

    Interested and qualified? Go to Interswitch on www.linkedin.com to apply

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