Female Sales Support Officer at Willers Solutions

Job Description

• Candidate would be responsible for administrative functions as regards to sales department and as well provide back support to the team to ensure smooth running of the department.
• Receive and respond to customer tenders, enquiries, queries and other requirements and process them in coordination with the relevant department (procurement, logistics etc) as the need arises
• Ensure all time bound submissions to external clients (quotations, invoices) are delivered within schedule.
• Respond to calls and mails from clients and deal with issues as they arise.
• File, store and retrieve documents and archives in support of the Sales team.
• Provide back office support to the Team lead in the discharge of functions.
• Effectively handle and manage all Sales team archives and electronic storage activities (products and services) starting from lead identification and tender generation up till final payment and cycle closure.
• Maintain the Sales team record spread sheets, use the company’s SAP client in the SAP engines of external clients (for all receipts, submissions and dispatch), e.g. NiPEx, SAP, Ariba client etc.), and all other external client electronic software dedicated to the company’s use in the context of the Sales team.
• Prepare the monthly sales report and provide back office support.
• Assist the Sales team to map our product population in each of the customer facilities and prepare for the conduct of surveys covering customer warehouses and facilities.
• Provide internal and external clients with regular status reports, reconciliations and updates to gain client trust and cement our reputation of being a reliable solutions provider.
• Support the booking and arrangement of weekly visits of the Sales team to each external client to follow up on business, look for opportunities, and develop relationships with key personnel across various departments.
• Provide home office anchor support and services (documentation, inter-departmental, telephone and travel (re)arrangements) to the account executives when they are on travel assignment.

Job Requirements

• Preferably Females with a Bachelor's Degree or its equivalent in Business Administration
• Professional experience: 3-5 years of experience in similar field
• Very good command of English (spoken and written)
• Proficiency in MS Office (Word, PowerPoint, excel, etc.)