Information Technology (IT) Support Officer at Stresert Services Limited

Responsibilities

• Efficient self-supervision to ensure smooth running of the IT office.
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace computer parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritize and manage many open cases at one time
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Minimum Requirements
Education:

• First Degree in Computer Science or any relevant course.

Experience:

• 1-2 years’ experience.
• Not more than 3 years relevant work experience.

Salary
Net monthly salary is N100,000/ m.