Head, ICT_Insurance at Work Place Centre Limited

Reports To:  Executive Director
Supervises: ICT Team Members

Job Summary

• To define and ensure the adherence to  appropriate ICT framework and  procedures so as to minimize non-compliance with the policies & procedures as well as regulatory requirements

Functions & Responsibilities

• Providing technical leadership, foresight and senior level ICT advice and information to meet needs and guide strategic and operational decision-making of the Board & Management of  the firm;
• Building on, implementing and communicating the firm ’s ICT strategy, operational plan, policies, procedures, systems and tools, ensuring these are tailored and adapted to suit the realities and needs across all levels of the organization;
• Providing training and support for sound ICT management at all levels of the organization;
• Working with relevant departments to monitor compliance with ICT policies and procedures across the organization and providing ICT quality control in all areas of the organization as required;
• Providing a secure and efficient System & Network infrastructure to support the firm’s ICT requirements;
• To Create and keep under review an inspiring, compelling, forward looking and customer-centric vision for ICT within the firm which will help us
• To win and deliver business and build our reputation further; work with all departments to secure the necessary resources to put in place the actions to achieve that vision.
• To Lead, manage, motivate and develop the ICT Team so that they are valued by the organization and able to meet firm’s expectations.

Key Performance Indicators

• Providing technical leadership, foresight and senior level ICT advice and information to meet needs and guide strategic and operational decision-making of the Board & Management of  the firm;
• Working with relevant departments to monitor compliance with ICT policies and procedures across the organization and providing ICT quality control in all areas of the organization as required;
• To Lead, manage, motivate and develop the ICT Team so that they are valued by the organization and able to meet the firm’s expectations
• Writing technical responses to all Business-ICT requests and technical solution concepts and presentations to meet business needs and objectives.

Qualification & Requirements

• First degree in any discipline.
• Relevant Masters’ degree will be an advantage
• Minimum of 8 years Information Technology experience within the Insurance Services Industry will be an added advantage

Skills / Competence Requirements:

• Sound knowledge of Insurance processes will serve as added advantage
• Knowledge of NAICOM and other regulatory guidelines
• Operational risk

Generic Skills:

• Integrity Independent minded
• Analytical skills
• Attention to details
• Problem solving skills
• Resilience and Tenacity
• Relevant ICT Skills (Cisco,Premia Software etc)
• Interpersonal skills
• Good communication skills (oral & written)

Supervisory Skills:

• Leadership
• Coaching
• Initiative/Entrepreneurship/ taking ownership
• Conflict management
• Organization & coordination
• General managerial /administration

Deadline
21st September, 2018.