Technical Manager at First Excelsia

Job Field: Engineering
Report to: The General Manager

Responsibilities

• Leading operations in the implementation of projects for clients.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s services; addressing or predicting clients’ objectives
• Prepare service contracts ensuring adherence to law-established rules and guidelines
• Providing technical support, service delivery, project management and quality assurance.
• Ensuring projects are implemented cost-effectively and timely.
• Participate in failure analysis and root-cause analysis processes for project failures.
• Be the company’s primary technical contact for power plant to business partners and clients.
• Lead operations in the deployment/ implementation of projects for Clients.
• Take the initiative in market research of other new compatible hardware and their capabilities.
• Provide clients with acknowledgement and speedy resolution when their requests are escalated.
• Evaluate quotations from contractors for the implementation of various projects.
• Carry out Full Life Cycle Analysis and Documentation, including business requirements, functional specifications and implementation plans.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

Job Requirements

• Minimum of 10 years’ experience as a Technical Manager or related role in the Energy and Power sector.
• Excellent Time and Project Management skills.
• Hands on experience in Project Valuation; Bid preparation, Contract negotiation, Project monitoring and evaluation
• Excellent client facing and communication skills
• Bachelor's Degree in an Engineering field.

Behavioural Competencies:

• Be proactive and have strong problem solving and analysis skills.
• Leadership and team management skills.
• Excellent verbal and written communication.
• High level of attention to details.