Senior Information Communication Technology Associate, GS-7 at UNICEF

Job Number: 515566 | Vacancy Link
Location: Abuja
Work Type: Fixed Term Staff

How Can You Make a Difference?
Under the supervision of the ICT Manager to provide technical, operational and procedural support and end user services in the implementation and support of information management (systems, procedures and activities) of Abuja Country Office:

• Administer the office multi-user network and other data and telecommunication facilities including messaging applications. This involves administering user access to the network, data security of the network, and troubleshooting ad-hoc hardware or software problems experienced on the network. Provide complete documentation of configurations and settings for major LAN components (severs, workstations, switches), and access rights to applications. Reviewing installed network throughput on a continuous basis and recommending enhancement proposals including hardware, cabling standards and software upgrade taking full advantage of current technology. Maintain and document regular backup for all network applications, ensuring that in the event of disaster, disruption would be minimal.
• Assist with the introduction and technical operation of organisational computer applications. This involves overall understanding of the functioning of the system and the interaction of data between sections within the office and with HQ divisions. Assist to install new versions of systems (ProMS, Cognos, Lotus Notes etc), and troubleshoot ad-hoc user problems in its functioning. Keep a software inventory, ensuring copyright compliance for all installed software. Harmonise software versions to eliminate unnecessary conversions
• Develop and implement local office computer applications (eg. Cognos reports and cubes, access applications). This involves analysis, design, programming, testing and documentation processes. Interface existing systems with locally developed systems where such requirements are established. Undertake conversion of application systems and data consequent on new hardware, operating system changes.
• Develop and implement local office computer applications (eg. Cognos reports and cubes, access applications). This involves analysis, design, programming, testing and documentation processes. Interface existing systems with locally developed systems where such requirements are established. Undertake conversion of application systems and data consequent on new hardware, operating system changes.
• Assist with the introduction of specific computer hardware and software. This involves assisting in interpretation of NYHQ guidelines for local office relevance and preparation of PO with vendor interaction on specifications. Installation of new hardware is scheduled with users. Advise users on appropriate use of software packages.
• Administer maintenance of computer equipment. This involves interaction with vendors to prepare and administer equipment maintenance agreements and to co‑ordinate the arrangements within the office for reporting problems and placing service calls for repairs as necessary.

Requirements
To qualify as an advocate for every child you will have:

• A university degree in Computer Science, Information Systems and Telecommunications supplemented by Windows (NT/XP/2000/98, and Cisco training
• A minimum of seven (7) years progressively responsible experience in Computer Information Management work, including data processing applications, use and evaluation of programme package, database management, multi-user network and telecommunications, network analysis and design, hardware/software installation and management, user assistance, end-user documentation and local office computer application programming, in support of office computerisation.
• Excellent knowledge of English language. Knowledge of local working language of the duty station or another UN working language an asset.

For every Child, you demonstrate:

• UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.