Collection Specialist at Transsnet Financial

Responsibilities

• Call overdue customers to guide them to repay and complete company’s collection target;
• Collect feedback from overdue customers, investigate customers’ repayment ability and assess the potential risk;
• Through a variety of effective ways to find the missing customers, increase the rate of repayment, reduce bad debt losses;
• Regularly analyze and report the collection status and put forward suggestions to help to optimize the collection process.
• Other tasks assigned.

Basic Qualifications

• Bachelor degree or above;
• Minimum of 1 years working experience in banks or financial Institutions;
• Overdue account collection experience or related customer service experience;
• Excellent oral, negotiation and written communication skills;
• Strong learning ability and pressure resistance;
• Proficient with "Word, Excel, PowerPoint, Outlook";
• Typing speed of 45 wpm or above.

Benefits
You will have the benefits of working in a startup environment as part of an international team with the opportunity to make a big impact, while being supported by the resources and network of our established parent companies.