Job Openings at Jumia Group

Responsibilities

• As a B2B Executive, you will become an integral part of our high performing and motivated Sales team.
• You will be primarily accountable for creating sales plans that capitalizes on market/industry opportunity and aggressively hunt new business client in your territory to drive results and grow your wallet.

In particular, you will:

• Present, promote and sell products/services using solid arguments to prospective business customers.
• Perform cost-benefit and needs analysis of potential prospects to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to business leads through cold calling.
• Coordinate sales effort with team members and other departments.
• Keep abreast of best practices, new promotional trends.
• Ability to re-orient the ‘pitch’ when losing customer engagement.
• Continuously improve through feedback.
• Ability to learn about products and services and describe/explain them to prospects.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Client Relationship Management & strengthening business in the existing accounts.
• Will be accountable for monthly volume & value targets.

Required Skills & Qualifications

• Candidate must possess at least Bachelor's Degree in relevant field.
• At least 6 Year(s) of B2B/B2C Sales & Marketing.
• Excellent in English both oral and written.
• Have a hunter mentality, ready to aggressively drive sales with both existing and new clients
• Have demonstrated sales and marketing capabilities emphasizing consultative, solutions-based networking and sales
• Must be able to lead in a fast-paced and competitive industry
• Demonstrable track record of high performance in a sales environment
• Strong customer focus and high level of customer service ethics.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

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Department: Logistics

Responsibilities

• The Operations Manager will be responsible for the overall end to end management and coordination of full-order cycle, align metrics and resources to leverage volume for highest return.
• This position is a key contact to record and track quality, quantity, stock levels, delivery times and transport cost while maintaining efficiency.

In particular you will:

• Management of cross border supply chain for Nigeria bound shipment
• Create route to improve delivery fulfilment and customer promise for international order
• Diversify logistic partnership for trade route
• Test new international shipping solution to create most reliable and even faster supply
• Develop systems and processes to improve fulfilment lead-time for Jumia global bound shipment
• Constantly improving existing processes and finding means to better supply efficiency and metric 
• Rollout and standardize reverse supply chain for international sellers
• Streamline international seller inventory management
• Enhancement of Customer Experience/Vendor Experience for Jumia Global
• Constantly review SKU with poor review and quality
• Manage vendor Payment and logistic recharge  
• Cost optimization for international Freight and local clearing
• Negotiate international freight & local clearing cost with 100% reliability
• Develop streamlined reports, dashboards and intermediate indicators
• Create reports on Metric --> Detail--> Why format
• Automate and make dashboards as real time as possible to show performance metric

Professional Skills & Qualifications

• MBA or Master's Degree in: Engineering, Operations, Supply Chain or related fields
• 7+ years of management experience in Distribution and Outbound Logistics in a multi-site distribution network
• Clear understanding of Logistics network management, Retail or Customer Service processes and priorities
• Experience of Six Sigma/ Lean analytical technique is a plus
• Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
• Understanding of E-Commerce Direct-to-Consumer order fulfilment concepts

We Offer

•  A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures