Latest Jobs at Catholic Relief Services (CRS)

Requisition Number: I3355
Location: Based in Abuja, with travel among field locations in Nigeria.
Position Type: Full time
Hours Per Week: 40
Reports To: Deputy Country Representative, Agriculture and Livelihoods
 
Background
CRS is preparing for an anticipated multi-million dollar, multi-year USAID/Nigeria Rural Resilience Program, which will support poverty reduction for vulnerable households in Nigeria.  This effort will contribute to CRS’ agriculture and livelihoods signature program area and ongoing efforts to promote resilience, recovery and development within Nigeria and neighboring countries around the Lake Chad Basin.
 
Job Summary

• The Chief of Party (COP) will have overall responsibility for the Rural Resilience Program.  Responsibilities include meeting project objectives and deliverables while providing overall leadership in technical, administrative, operational, and management aspects. 
• The COP will act as the primary relationship manager for the project with USAID/Nigeria, Government of Nigeria, partners and external stakeholders.

Specific Responsibilities

• Provide overall strategic guidance, leadership, management and general technical oversight of the entire program, with a strong focus on achieving defined results.
• Act as the key liaison with USAID, Government of Nigeria, all implementing partners and stakeholders involved with the program.
• Represent the program and present its work nationally and globally to CRS leadership, the donor, partners, and other stakeholders.
• Lead, manage, supervise and mentor program staff and consortium partners.
• Ensure high-quality monitoring and evaluation of program impact and timely submission of donor reports and deliverables.
• Ensure compliance with CRS and USAID policies and requirements
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Required Qualifications and Experience

• Master's in International Development, Management, Agriculture, Economics or other relevant field.
• At least 10 years of international management experience
• At least 5 years’ experience in agriculture-based and rural development
• At least 5 years in a senior management role for USAID-funded activities strongly preferred
• Prior experience managing USAID-funded assistance projects of a similar size and scope in developing countries; experience managing multi-sectoral projects including livelihoods, agricultural development, resilience, market-based approaches to economic development, climate change, food security, gender, conflict.
• Demonstrated ability to build and maintain relationships with host governments, donors, other donor-funded projects and stakeholders, local organizations, and partners.
• Experience managing programmatic and financial reporting requirements.
• Experience with USAID rules, regulations and requirements is preferred.
• Experience working in sub-Saharan Africa required.  Prior experience in Nigeria preferred
• Excellent verbal and written communication skills in English.
• Strong computer literacy with a full knowledge of office applications.

Agency-wide Competencies (for all CRS Staff):

• These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

go to method of application »

Reference Number: 240217

Job Summary

• The Grant Manager is responsible for overall budget monitoring and compliance oversight of the Global Fund malaria grant and all related sub-grants/sub-contracts.
• S/he oversees the design and implementation of strong internal controls and appropriate financial reporting procedures/policies to minimise/manage risks associated with grant implementation, safeguard Global Fund’s resources, achieve consistent compliance with Global Fund grant agreement, approved workplan/budget, Global Fund policies and guidelines, as well as CRS’ policies and procedures.
• S/he coordinates assessments and the identification of needs for support in compliance, budgeting and financial management and their implementation as well as actively works with the sub-recipient (SR) on their grant management capacity.
• In coordination with the program team and CRS Nigeria and HQ finance and compliance teams, s/he develops and implements the strategy to prevent or reduce compliance-related liabilities and risks.
• The scope of work covers all aspects of financial and grant management of the Global Fund Malaria grant implemented by CRS in Nigeria.

Specific Job Responsibilities
Grants Management and Budgeting:

• In coordination with Program Director, ensure that all SR, partner and service provider agreements and amendments are well prepared, grant files are updated/maintained on Gateway, key grant documents are shared with the Nigeria and HQ finance teams, and that the GFSU is reviewing all relevant agreements and amendments
• Ensure that donor required reports are prepared accurately and disseminated within the due dates; coordinate financial reporting with HQ finance. This includes ensuring that reports (eg. PU/DRs, AFRs, etc) are discussed collectively with the different functions (program management, PSM, M&E, finance) to ensure quality analysis of the issues and identification of appropriate solutions, ensuring that this is captured in the report and carrying out accuracy and quality checks before submission to the Global Fund.
• Keeping tab on all management letters and ensuring that all issues raised are resolved expeditiously in collaboration with the Global Fund Program Manager and Team (Global Fund).
• Lead the identification of budget and compliance needs and oversee the implementation of trainings on budgeting and compliance with all relevant Global Fund malaria program staff and the SR(s) under the grant.
• Proactively track budget spending against the budget and provide recommendations to the Program Director on needed actions
• Develop effective budget monitoring tools and implement them for all Global Fund malaria program activities; review the SR budget against spending and provide comments / recommend approval by the Program Director
• Actively engage in budget discussions and generate feedback for Global Fund malaria program PMU on adverse budget variances in monthly BCR meetings and results from SR monitoring
• Take the lead on liaising with CRS Nigeria and HQ finance teams, prepare cash projections, ensure that proper accounts (T-codes) are used, review cash disbursement advance journals, review and approve liquidation journals, and review posted journals for errors, recommending correction when necessary
• Actively attend Global Fund malaria program PMU Meetings and contribute to the overall team work spirit of Global Fund malaria program
• Coordinate grant closure activities with the Program Director and respective CRS Nigeria staff and ensure that expired sub-grants are fully closed out within 90 days’ limit

Compliance:

• Ensure that all program activities are compliant with both CRS and Global Fund policies, procedures and regulations
• Serve as the principal point of contact on grant management and compliance issues with CRS Nigeria and HQ Finance and Compliance staff, the LFA and Global Fund program staff
• Ensure project documents and financial records are maintained and readily available for internal/external audits and reviews
• Coordinate the development and implementation of grant management trainings and capacity building activities in close collaboration with CRS Nigeria finance and compliance staff
• Build the capacity Global Fund malaria program staff in relevant and appropriate donor financial management policies, procedures, and standards
• Ensure integrity and the effective control of financial, material and human resources and assets

SR Financial Assessments, Monitoring and Support:

• Lead implementation of CRS’ sub-recipient financial management policy for the Global Fund malaria program; ensure that staff understand and are correctly implementing the policy
• Ensure that the Global Fund malaria program has in place and adheres to a schedule of planned SR monitoring visits; the basis for the selection, timing and frequency of its monitoring visits should be properly documented
• Ensure that assessments and monitoring visits are being carried out in accordance with CRS policies with regard to timeliness, comprehensiveness, professionalism and documentation
• If needed, ensure that corrective action plans are prepared within sixty calendar days of the assessment or monitoring visit, and that program staff are supporting the SR to address the identified issues within agreed timelines.
• Ensure financial and programming staff participate in the financial monitoring of the SR (including site visits); trip reports must indicate the monitoring steps performed, the processes reviewed, and the result of the testing and reviews
• Review and analyse assessment, monitoring, trip reports and monthly updates on a timely manner and to inform follow-up actions
• Ensure that the SR receives support from CRS to correct weaknesses detected by internal and external auditors, Global Fund malaria program staff, LFAs, and others; directly address issues that are escalated
• Ensure SR internal control systems are reviewed and monitored to verify that financial duties are adequately segregated; Global Fund malaria program finance and compliance staff should regularly monitor and assess SR ability to accurately record and post all financial transactions and provide feedback to the Program Director.
• Ensure that the project SR evaluates and effectively monitors any SSRs and/or partners to achieve efficient use of Global Fund resources.
• Ensure that the Global Fund malaria program finance and compliance staff provide direct technical support in all aspects of finance, compliance and internal controls for SRs
• Advise and ensure on GAAP and basic accounting records to be maintained at the SR level

Human Resources:

• Lead, direct, mentor and coach a team of finance staff to meet program objectives
• Take the lead in setting annual Global Fund malaria program finance and compliance targets and ensure that specific tasks are built in staff performance plans
• Conduct periodic reviews of staff performance in keeping with CRS’ performance management system and mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork
• Lead the identification of performance gaps and needs of program, SR and partner staff and ensure the design and delivery of high-quality support and technical assistance to program staff, SRs and states.

Qualifications and Skills

• ICAN or equivalent professional qualification (CA, CPA, ACCA) strongly recommended
• Master’s Degree in Administration, Accountingor Finance, Organizational Development, Management or other relevant field
• Minimum of ten (10) years’ experience in non-profit Accounting and grant management, preferably with an International Organization, with at least 6 years’ experience at the management level.
• Must be a, self-motivated, problem solving individual with high levels of initiative
• Good understanding of Global Fund policies and guidelines is required
• Thorough knowledge of best practices in capacity strengthening with prior experience of integrating this with programming; experience in curriculum design and development.
• Excellent experience in budgeting and budget management
• Demonstrated ability to transfer knowledge to diverse audiences through participatory adult learning, mentoring, distance education, and other formal and non-formal methods; experience in the design of and delivery of training workshops
• Must demonstrate a good understanding of contemporary management best practices
• Strong leadership and interpersonal skills, demonstrating diplomacy and tact
• Strong organizational skills and attention to detail
• Demonstrate excellent written and oral communication skills
• Excellent knowledge of computer software – MS Office (PowerPoint and Excel especially), experience with SunSystems, Adaptive Planning, Salesforce and JD Edwards software a plus
• Must be flexible and be able to work independently and as part of a team
• Willingness and ability to travel in-country (sometimes on short notice) up to 50%

Click here to download Application Form (MS Word)

go to method of application »

Department: CARO
Position Type: Full-Time
Band: D
FLSA: Exempt
Reports To: Head of Operations

Job Summary

• Reporting to the Head of Operations (for Facilities, Travel and Supply Chain), the Supply Chain Manager leads the supply chain management process and activities required to meet the needs of the country program (and 16 sub offices) including in the current emergency response and recovery process in Northeast Nigeria, and the malaria program.
• Additionally, s/he will work to increase capacity to proactively manage various agency and donor policies and standards related to supply chain management and will oversee the three SCM units of Fleet and Logistics, Procurement and Warehousing.

Specific Responsibilities

• Oversee the quality, timely procurement of food and non-food commodities, materials, supplies, services and equipment, and other office support.
• Oversee the logistics of relief and recovery commodities, including reception, warehousing and preparation for distribution(s).
• Prepare operational documents and reports for senior management (e.g., pipeline analyses, daily and weekly warehouse status reports, Commodity Status Reports, Loss Reports, etc.).
• Ensure that the management of commodities at CRS and partner warehouses and distribution sites falls within the guidelines set by the agency and donor organizations.
• Oversee fleet management and the management of rental vehicles to ensure efficient, quality transport services.
• Collaborate with all departments within CRS to ensure that programming and operations units receive the procurement and logistical support they need to achieve their objectives.
• Meet with the programming teams to fully understand the short- and long-term supply and material/services needs for projects.
• Prepare CRS/Nigeria for the implementation, roll-out and use of the SMI (Systems Modernization Initiative’s); specifically, for the SCM component of the solution.
• Supervise the Fleet and Logistics Manager, Procurement Manager and Warehouse Manager and their teams.
• Hire, train and mentor national SCM staff.

Procurement:

• Manage procurement team to ensure that suppliers of goods and services are selected in terms of least cost, quality and on time delivery.
• Efficiently and effectively manage and coordinate all aspects of procurement for the country program to ensure that all programs and operations have the goods and services needed, when they need them, to best assist those we serve while managing risks and maintaining/strengthening related internal controls.
• Consult with the DCR/Health, DCR/Agriculture and Emergency Director and Head of Operations (HoOPs) to identify the main types of goods and services that will be needed in near term based on the current portfolio of programs and operations, and use this to conduct regular market assessments of best sources and prices.
• Ensure vendor database, including due diligence procedures for all vendors, is complete and up-to-date.
• Ensure that items and services are being delivered in a timely way, and facilitates communications with other units (programming and operations) in the case of delays or other obstacles.
• Keep abreast of any changes in governmental taxes (sales, VAT), duty fees, levies and importation procedures.
• Conduct regular market analysis and keep up to date a goods/services inventory/log, which is consulted and used by business development and program colleagues to develop new initiatives.
• Oversee adherence to CRS' and donor procurement regulations.

Fleet Management:

• Supervise the logistics team to effectively manage the fleet of CRS-owned and/or rental vehicles to ensure passenger and commodity safety and high-quality service.
• Oversee the accurate use of the CRS Vehicle Management System and work with fleet and logistics team to ensure proper coding and approval of vehicle travel.
• Oversee the accurate use of the V-Tron Fleet Telematics Solution and optimize its usage in the areas of vehicle tracking and tracing, driver behavior and electronic vehicle administration.
• Continually seek ways to improve the logistics and fleet services provided to CRS staff in the Northeast and in other CRS offices across the country (includes fleet/trip planning, preventative maintenance and repairs, etc.).
• Make recommendations to the Head of Operations for how to improve quality and cost-efficiency of vehicle administration.
• Ensure all CRS vehicle policies and procedures (i.e. Fleet Management Toolkit) are followed.
• Ensure proper management of vehicles and contracts related to vehicle management.
• Ensure training and robust orientation of all drivers.
• Ensure the safety & security of CRS staff / assets when traveling in CRS vehicles.

Warehouse Management:

• Ensure the efficiency, accountability and transparency of the warehousing and commodity delivery operation of CRS projects in Nigeria, in accordance with CRS and donor regulations, policies and procedures.
• By supervising the Warehouse Manager, ensure competent management oversight of warehousing staff, including effective planning and monitoring, delegation and follow-up of assigned tasks, and excellence in reporting.
• Oversee the cross-border activities for the importation of food and non-food commodities and other relief materials, including inland shipping and storage.
• Assist partners, as required, with the setup and operation of warehouses.
• Ensure proper storage and handling of commodities in the warehouse according to generally accepted commodity accounting principles, as well as CRS and donor policies and procedures.
• Develop and ensure the use of effective and efficient commodity management and tracking systems as required. Review systems regularly and revise, as necessary.
• Setup a viable and rational document filing system. Provide for the security of commodity management documents and files.
• Encourage and positively reinforce open communication between the supply chain team and other units, including coordinate with programming staff on dispatch plans. Deliver in an efficient and timely manner the correct quantities of relief supplies to the correct locations.
• Assist with preparation of year-end reports for submission to the CP, regional office, CRS/HQ and donors.
• Provide information on gifts-in-kind received to the Finance team.
• Ensure proper management of contracts related to warehouse management.
• Regularly monitor warehouse operations and work with Warehouse Manager to identify and implement improvements.

Supervision:

• Directly supervise the Fleet and Logistics Manager, Procurement Manager and Warehouse Manager.
• Cultivate a sense of team and promote professionalism among all supply chain staff to achieve the overall objectives of the CRS program in Nigeria.
• Identify and meet the training needs of supply chain staff and ensure robust orientation and onboarding for all new supply chain staff.

Agency-wide Competencies (for all CRS Staff):

• These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Qualifications

• Master's degree in Business administration, Logistics, Accounting, Management or related field
• At least 4 years' experience in supply chain management
• Proven experience in planning, organization, staff management and staff development
• Solid understanding of procurement principles
• Excellent knowledge and understanding of generally accepted commodity accounting principles
• Computer proficiency in Microsoft Office Excel, Microsoft Word
• Proven experience in capacity building for partners and key players
• Proven strong analytical and problem-solving skills
• Proficiency in English
• Possesses an attitude of service and support
• Ability to embrace the challenge of working under pressure, can work independently and be results-oriented
• Proven leadership skills. Demonstrated ability to prioritize, manage multiple tasks, delegate responsibilities and ensure follow-up, and motivate staff
• Strong communication capability to build good inter-personal relationship with partners and other staff
• Willing to travel

Key Working Relationships

• Internal: Country Representative, Deputy Country Representative Country Representatives (for Operations, Health, Agricultural Livelihoods), Emergency Director, Heads of Operations, program and operations managers, Dep. Regional Director for Management Quality and Program Quality and regional operations colleagues.
• External: Vendors, customs, partners, government.
• Required Travel: 25%, regular travel from Abuja to the sub-offices including travel to the northeast for coordination meetings and oversight.
• Work Environment: Normal work and living conditions.

Disclaimer Clause:

• This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position
• CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

go to method of application »

Band: D
FLSA: Exempt
Reports To: Deputy Country Representative / Operation

Job Summary

• Reporting to the Deputy Country Representatives/Operations, the Contracts Administrator assists the country program through guidance and support in contracts related matters at various stages of contracts management such as project design, proposal development, start up, implementation, close-out and after-action learning and review.
• S/he will provide support to the country program in preparing for and successfully submitting Request for Proposals (RFPs) and the subsequent implementation of contracts, subcontracts, grants under contracts (GUCs), and consultancy and vendor agreements issued under acquisition. This would include developing the necessary policies, procedures, manuals and systems for successful contract management and administration, with the attendant trainings for staff to build capacity in their respective sectors, as applicable.
• Additionally, s/he will work to increase capacity to proactively manage various agency and donor policies and standards related to acquisition.
• The Contracts Administrator will work with regional and HQ risk and compliance managers as needed to ensure seamless support to the country program and will contribute actively to the Contract Administration & Management Communities of Practice.
• This position collaborates with HQ's Institutional Donor Engagement and Advancement (IDEA) department and team to analyze, (co-)develop and implement systems which allow the country program to increase contract management efficiency and promote competitiveness in acquisition.

Job Responsibilities
Contracts Proposal Development and Other New Business Activities:

• Support CRS in Nigeria to make strategic go/no-go decision on contracts.
• Review client (i.e., donor or prime) solicitations with country program team, and participate in the development of questions to be submitted, as well as the budget strategy for proposals; depending on size or complexity of proposal, may handle these tasks independently or with varying degrees of guidance and oversight.
• Assist with the development of complex budgets and review for appropriateness.
• Assist with the development of the full cost/business proposal volume for submission to clients. Ensure that local partners' costs and proposal inputs are aligned with client and CRS’ standards.
• Participate in award reviews, and start-up of new projects; may provide guidance on contract terms and conditions to program teams depending on award type and complexity.
• Supported by the HQ-based Sr. Advisor for Contract Administration and Award Management Officers (AMOs), prepare consultant and vendor agreements, subcontracts, grants under contracts and other general contract administration tasks.
• Assist in developing correspondence for submission to the client for approvals, waivers, funding notifications, modification requests, etc.
• Assist in the review and preparation of budgets for contract modifications and client meetings.

Contract Administration:

• Interface with the Sr. Advisor for Contract Administration and Award Management Officers (AMOs) in the IDEA Department and the Senior Contracts Analyst in the Overseas Finance Department.
• Provide guidance, necessary support and training at the various stages of Contracts Management, i.e., proposal development, start up, implementation, close-out and after action learning and review.
• Assist in start-up activities including organizing and facilitating effective kick-off events.
• Participate in the Community of Practice for Project and Operations staff involved in contract administration and management.
• Develop and share periodic highlights/updates on and lessons learned in Contracts Administration and Management with relevant stakeholders within the country program and the region.

Sub-contract/award Administration:

• Develop subcontract and sub-grant award documents compliant with donor requirements and CRS standard templates and work closely with the IDEA team to execute quality sub-contracts and sub-awards.
• Administer the full cycle of sub-contract/award management activities beginning from solicitation through selection, pre-award assessments, negotiation, monitoring/compliance visits, and closeout.
• Utilize CRS’ Gateway (Salesforce) and accounting system (SUN and JDE) for sub-contract/award issuance and management. Ensure that all required documentation is available and stored as per CRS policies.
• In collaboration with the HOOPS in charge of Finances, oversee budget management of projects sub-contract/award pools. Work closely with the Finance Manager to ensure accurate and timely disbursement and liquidation of sub-contract/award expenses.
• Ensure timely training of grantees (partners) and CRS staff to understand and comply fully with client standards. Develop training materials and carry out regular trainings with grantee partners.
• Ensure that office systems for grants and contracts administration are maintained and that required reports, both narratives as well as financials, are provided to the IDEA department at CRS HQ for submission to client (i.e., donor or prime).
• Support with awarding and administering sub-contract(s) and consultant agreements under acquisition.
• Support closeout of sub-contracts/awards and vendor agreements under acquisition mechanisms.

After-Action Learning and Review:

• Initiate after-action reviews with project staff as well as any partners to gather information on best practices and lessons learned.
• In Gateway, maintain:
  • General learning on the implementation of acquisition mechanisms
  • A record of lessons learned on each subcontractor
  • Past performance reports (PPRs) of all contracts

Other Responsibilities:

• Develop and use tools to assess on an ongoing basis the level of contract readiness of CRS/Nigeria (and for relevant partners). Recommend actions to address identified gaps and weaknesses. Ensure learning is widely shared within the region and beyond.
• Identify issues or potential risks and make informed decisions on how to address the situation, communicating when appropriate with the DRD/Ops and the Sr. Advisor for Contract Administration.
• Perform other budgeting or analytical tasks, as assigned.
• Coordinate and perform finance and compliance review and closeout assignments, drafts reports, and provide recommendations and best practices to project teams.
• Track the status of recommendations presented to project teams from various assignments, including start-up assignments.
• Propose and develop innovative tools or processes to streamline activities or fill gaps to support the Finance team and/or project team compliance.
• Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations.
• Perform other duties and responsibilities, as required.

Requirements
Agency-wide Competencies (for all Staff):

• These are rooted in the mission, values and guiding principles of CRS and used by each staff member to fulfill his/her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Key Working Relationships:

• Internal: CR, DCR/Operations, DCRs (Health and Agriculture), Emergency Director, CRS/Nigeria programming and operations departments and staff, RD, DRD MQ, DRD PQ, RFO, HQ Departments notably IDEA, Finance, OPEX Unit, Human Resource Department, other regional and Headquarters Ops staff.
• External: Donors, Consultants

Qualifications

• Master's degree or equivalent experience required in Finance, Accounting, Business administration, Economics, or International business preferred.
• Minimum of five years’ experience in financial compliance for USAID/Federal government contracts, and well-versed in the FAR, AIDAR, ADS and 2 CFR 200.
• Minimum of five years’ experience with USG contract management, audit or accounting preferred, as well as some experience in working with multilateral organizations.
• Minimum of five years of award management experience, with new business pricing and budget management experience.
• Strong analytical skills and ability to work with finance and accounting systems and staff, HR staff and policies, etc.
• Knowledge of audit or accounting software and/or statistical sampling methodologies preferred.
• Prior knowledge of JD Edwards, Sun Systems, etc. preferred.
• Demonstrated ability to communicate clearly and concisely both orally and in writing.
• Demonstrated ability to follow standard practices and procedures, receive general instruction and supervision on work progress, and make significant contributions to end results.
• Applies effective adult learning principles and practices into training design and delivery.
• Able to multitask and manage time effectively.
• Able to work both independently and as part of a team.
• Demonstrated leadership, versatility, and integrity.
• Demonstrated ability in building capacity and providing training and technical assistance, and experience working with church partners.
• Self-guided, strong organizational and planning skills.

go to method of application »

Location: Maiduguri

General Job Smmary

• As part of the CRS integrated WASH and Shelter program the role of the Hygiene Promotion and Social Mobilisation Team Leader will be to safeguard and improve the public health of the affected population and community participation as part of CRSs WASH and Shelter infrastructure programs.

S/he will:

• Line manage and train Hygiene Promotion Officers and support their management of Community Mobilsers;
• Lead on the development and delivery of hygiene promotion messaging and activities that support positive behaviour change.
• Ensure that communities are informed and engaged on matters relating to WASH and shelter infrastructure.
• Ensure very high levels of accurate reporting at the field level.

Program Quality and Management:

• In coordination with the Water, Sanitation and Shelter Team Leader, design and manage assessments and baseline studies and periodic assessments in order to identify WASH-related health risks and program priorities.
• In cooperation with the Water, Sanitation and Shelter Team Leader, nutrition staff and other CRS staff, design and plan activities to reduce public health risks, with reference to both physical and behavioral aspects.
• Identifies key hygiene practices to be addressed and sectors of the population with whom to engage and develop an appropriate communications strategy to promote safe practices.
• Monitor regularly Hygiene Promotion Officers to ensure quality of their messaging.
• Supports the Hygiene Promotion Officers to mobilize communities as appropriate for participation in planning, construction, operation, and maintenance of Water, Sanitation and Shelter facilities and services.
• Help and guide Hygiene Promotion Officers to find channels for dialogue with the affected population ensuring appropriate technical approaches that allows CRS to be held to account for the quality of the WASH program
• Ensure that Environmental Cleaning Committees and Water Point Management Committees are formed, trained and supported.
• Manage day-to-day logistics, administration, and staff activities.
• Work with the MEAL team to design and introduce monitoring systems related to hygiene promotion and social mobilization activities.
• Together with the WASH and Shelter Program Manager and the Markets Team, input to all stages of the NFI distribution process (pertaining to WASH and shelter).
• Identifies needs for distribution specific hygiene items that won’t be targeted by market based approaches (including Female Hygiene Kits).
• Provide regular, accurate and reliable narrative and quantitative output reports.
• Together with the Water, Sanitation & Shelter Team Leader and the WASH & Shelter Program Managerensures that the various aspects of the WASH and Shelter response are integrated, and that they form part of a coherent public health response.
• Develops IEC materials as per context requirements.
• Advise the Water, Sanitation and Shelter Team Leader on cultural and context appropriateness of construction structures.
• Liaise with CRS Procurement and Logistics to ensure that material procurement is delivered according to program needs to sites.

Capacity Building:

• Train, mentor and builds the capacity of Hygiene Promoter Officers and Community Mobilisers
• Build the capacity of Water, Sanitation & Shelter Field Engineers in Hygiene Promotion

Programmatic Reporting:

• Ensure timely and quality preparation of project narrative reports as per defined by WASH & Shelter Program Manager, present in an organized and orderly manner tracking of activities,indicators, baselinedata and evaluation reports.  
• Advise senior management about issues affecting project implementation, or key local issues affecting future grants/projects developments.

Representation, Coordination, and Communication:

• Represent CRS at WASH Sector meetings as per request of WASH & Shelter Program Manager.
• Leads CRS participation in any Hygiene Promotion Technical Working Group
• Liaise with CRS partners, INGO’s working in the areas of WASH, Ministry of Health as per request by WASH & Shelter Program Manager
• Liaise with key non-government organizations (NGOs) and national, provincial, and local government, SEMA (State Emergency Management Agency), technical committee meetingsas per request by WASH & Shelter Program Manager
• Organize regular meetings with Hygiene Promotion Offices to follow activities.

Supervisory Responsibilities:

• Supervise directly all Hygiene Promotion Officers and in turn the Community Mobilisers who report to them.
• Ensures timely and quality adherence to CRS Performance Management System for all staff under his/her supervision. 
• Prepare employee job descriptions, performance plans and performance appraisals for project staff as requested by WASH & Shelter Program Manager.

CRS Emergency Competencies
Each CRS staff member working in emergencies is expected to have the following competencies to fulfill his or her responsibilities and to achieve the desired results:

• Communicates strategically under pressure
• Manages stress and complexity
• Actively promotes safety and security
• Manages and implements high-quality emergency programs
• Proven organizational skills and ability to manage multiple tasks simultaneously.
• Strong verbal and written English communication skills.
• Excellent interpersonal communication skills.
• Proficient in the use of MS Windows and MS Office programs.
• Ability to work independently and creatively.
• Enthusiasm in working as a member of a team and willingness to learn.
• Ability to embrace the challenge of working under pressure.

Required Qualifications and Experience

• Bachelor’s Degree in Community Development, Sociology, Public Health or WASH expert with proven experience of hygiene promotion. Master’s Degree is an advantage. Equivalent work experiences may be considered.
• Minimum 5 years’ experience working with NGOs in the field of WASH and particularly in Hygiene Promotion and Social Mobilisation.
• Proven ability to provide technical assistance, training and expert advice to hygiene promotion staff.
• Experience in project management, planning, supervision, quality assurance and reporting.
• Good knowledge and experience of working with local partner agencies with a capacity to provide formal and informal training.
• Demonstrated experience of integrating gender and diversity issues into public health promotion is an advantage.
• Experience managing teams.
• Required Language Skills: English Fluency, Kanuri an advantage.

Click here to download Application Form (MS Word)