1. Manage and coordinate a brand after sales work.
2. The development of service management such as TAT, DOA, WH, Call center, Claims, Audit, ASC and collection point.
3. Measure performance through key indicators and bring some corrective actions.
4. Hire, Develop, train and coach staffs.
5. Report the related issues to Shenzhen Head Office.
Desired Skills and Experience
1. Fluent in English speaking and writing.
2. Bachelor of Engineering or Technical Degree.
3. Ability to work under pressure.
4. Problem solving and coordinate skills.
5. Ability to push the team to the target.
6. Experience in the mobile service management at least 3 years.