• Vacancies in a Commercial Bank in Nigeria

  • Posted on: 6 March, 2012 Deadline: 27 March, 2012
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  • Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nationwide:

    Customer Care Officers (CCO)

    DUTIES
    - Attend to customer enquiries promptly and efficiently
    - Process internet banking service and e-products requested
    - Issue banker’s signature confirmation and reference letter as required
    - Refer customer request beyond his/her limit to appropriate authority
    - Perform other duties as assigned by Business Service Manager
     
    SKILL REQUIRED
    - Good customer service care
    - Good problem solving skills
    - Good documentation and record keeping
    - Good reading and listening skills
     
    EDUCATIONAL QUALIFICATION
    - HND Graduate Only (Minimum Lower Credit)
    Age: Not more than 30 years
    - Experience in banking industry will be an added advantage
     
    Security Supervisors

    DUTIES
    - Direct supervision of outsourced security guards attached to the branches
    - Ensure strict compliance with security and safety policies. Ensure regulatory compliance in the branch and report infractions to the Chief Security Officer
    - Monitor and ensure armed police presence in the branch as requested by management
    - Coordinate emergency response activities in the branch
    - Where required, effect the arrest of any persons who may have acted criminally against the interest of the bank.
    - Provide basic customer service assistance to customers within the banking hall under the supervision of the branch head

    EDUCATIONAL QUALIFICATION
    - OND with 2 years working experience in the security industry/SSCE with 5 years working security experience
    Age: Not less than 28 and not more than 40 years as at time applying.
     
    Transaction Officers (TO)

    DUTIES
    - Processing opening, reactivation and closure of account’s
    - File customer’s records
    - Process ATM cards for customers
    - Replace lost/expired customer instruments such as ATM Cards, Cheque books etc
    - Perform other duties as assigned by Transactions Service Team Lead
     
    SKILL REQUIRED
    - Good customer service orientation
    - Good problem solving skills
    - Proficient in the use of MS Office
    - Good oral and written communication skills
     
    EDUCATIONAL QUALIFICATION
    - HND Graduate Only (Minimum Lower Credit)
    Age: Not more than 30 years
    - Experience in banking industry will be an added advantage
     
    METHOD OF APPLICATION
    Interested candidates should send their Resume to recruitment@whytecleon.com , quoting position sought as subject of the email, not later than 3 weeks from the date of this publication.
    Deadline: 27 March, 2012
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