Job Roles at FairMoney

Roles and Responsibilities

• S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue
• Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
• Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth
• Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently
• Drive the KAMs to ensure they hit all KPIs for the individual teams
• Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue)
• Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager
• Have a good understanding of the business's products or services and be able to advise others about them
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.

Requirements

• Bachelor's Degree in Sales and Marketing or related fields
• A minimum of 6 to 8 years of experience in the Merchant business
• Must have an Android phone
• Proven experience managing a high-performance sales team
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Ability to self-motivate and manage self
• Good communication and interpersonal skills
• Customer orientation and ability to adapt/respond to different character.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.

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Job Summary

• The Team Manager will Manage with effectiveness and efficiency, a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
• The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery.
• He/she is also responsible for having a good relationship with FairMoney's clients and encourage them to buy all the products they are qualified for.

Key Responsibilities
Loan Officer Supervision:

• Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence
• Ensure that individual loan officers on team meet monthly disbursement objectives
• Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level
• Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected
• Conduct pre-disbursement field visits with loan officers on team
• Monitor daily repayment
• Support loan officers with loan recovery, client acquisition
• Approving loans when approval authorities are granted
• Assessing periodically the performance of his/her team member for decision making
• Support the area manager or the state manager in building a good working environment
• Represent the institution towards active and potential partners with dignity and pride

Training:

• Provide regular training for loan officers on team
• Coach and mentor loan officers

Reporting:

• Prepare daily reports on individual loan officer performance
• Other tasks as assigned

Requirements

• HND/Bachelor's Degree in Sales and Marketing or related fields
• A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Ability to self-motivate and manage self
• Good communication and interpersonal skills
• High level of integrity
• Dynamic and motivated and individuals who like to work outdoors
• Target Driven.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development.