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  • Posted: Mar 29, 2024
    Deadline: Apr 15, 2024
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    Jibs-Ray Nigeria Limited is a recruitment and consulting company established in 2018 to proffer manpower solutions to its clients.
    Read more about this company

     

    IT Customer Acquisition Support

    Job Description

    • Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
    • Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
    • Create and execute/coordinate technical test plans for application change, new deployment and upgrades.
    • Participate in transitions of the application or technical architecture components to the testers.
    • Fix any defects and performance problems discovered in testing.
    • Continuous monitoring of Service Performance to ensure maximum service availability
    • Effective management of changes to minimize service disruption and maximize service availability and quality
    • Effectively work with other dependent teams such as Vendors, Service Management, Security team, Delivery and Engineering team, other Operations teams.
    • Provide information timely for Audits and Security requests and ensure any gaps raised are closed
    • Effective access controls to supported systems.
    • Broad knowledge of the business processes within the Telecommunications sector and other technical skills like SRE, UNIX, PL SQL, cloud services, DevOps, Agile software development and business intelligence.
    • Specialized knowledge of IT support procedures, application construction, hardware technologies, systems integration and development techniques to assist with seamless operation of In-House Engineering solutions.
    • Regular Stakeholder Engagement to understand business drivers and ensure system availability and performance to support the business.
    • Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
    • Ensure Incident and Problem resolution within SLAs

    Requirements
    Education:

    • First Degree in Computer Science or any related discipline
    • UNIX shell scripting
    • Application Developer/Business Intelligence
    • PL/SQL and RDBMS knowledge
    • Fluent in English.

    Experience:

    • 3 - 7 years’ experience which includes:
      • 2 to 3 years of experience in IT Development or IT Operations
      • Experience working in a medium or large organization
    • Working knowledge of:
      • Project management principles, Agile principles and general technical management
      • Broad knowledge of the business processes within the Telecommunications sector and other technical skills like SRE, UNIX, PL SQL, cloud services, DevOps, Agile software development and business intelligence
      • Broad knowledge base of application development using an array of application development tools.
      • Service Observability and monitoring tools
      • Application development lifecycles
      • User Requirements analysis standards and methods
      • DEVOPS Practices and Tools
      • Managing Cloud Services and Licenses.

    go to method of application ยป

    QA & Test Delivery Manager / Senior

    Job Description

    • To manage and coordinate IT testing services and provide direction, advice and guidance for the development and testing of Technology systems and applications.
    • To define and monitor the implementation of a quality management system (QMS) in the Information Technology environment including Internal Acceptance Testing, System Integration Test (SIT), User Acceptance Test (UAT), Defect Management, Test Automation, Regression, Performance Testing, Software Testing methodology, Test Operations and Governance, Stakeholder Engagement, and drive adherence to overall quality assurance practices, as well as customer experience of product testing.

    Qualifications
    Education:

    • BSc. or HND in Electrical / Electronics, Computer Engineering, ICT or IT related discipline
    • Fluent in English
    • Certification in any of these quality and testing frameworks e.g., ISTQB Test Manger, SCRUM, Agile, PMP, ITIL, etc

    Experience:

    • 7 – 13 years of cumulative experience with
    • Minimum of 5 years’ experience in given role
    • With minimum 3 years’ experience in supervising/managing a team
    • Experience working in a medium to large organization.
    • Experience in information and communication technology (ICT) preferably in the Telecommunications, Banking, FMCG or an ICT related industry.
    • Hands on experience in Software Quality Management System
    • Hands on experience in the use of testing tools for automation, performance, regression, i.e. SIGOS, Jmeter, HP Loadrunner, Headspin, Selenuim, Postman, SoapUI, Jenkins, etc.
    • Experience in Test case management and defect management using tools such as, Jira, Zephir, HP ALM QC,
    • Test Manager must have managed large team size on QAT exercises preferably. Someone who has over 7years experience on managing team of testers/test leads and minimum of 5 years experience working on a fintech solutions and products. Certified test delivery manager.

    Method of Application

    Interested and qualified candidates should send their CV to: jibs.ray@gmail.com using the Job Title as the subject of the mail.

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