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  • Posted: Jan 21, 2019
    Deadline: Jan 28, 2019
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    Rainoil Limited is a leading downstream oil marketing company; primary products which include (PMS), Diesel (AGO) and Kerosene (DPK). Rainoil Limited was incorporated in November 1994, commencing operations in May 1997. In 1999, Rainoil Limited acquired its first service station. Rainoil’s operations currently span across the downstream value chain ...
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    Station Supervisor

    Locations: Kano, Ilorin-Kwara, Eket - Akwa Ibom and Gombe
    Reporting to: Station Manager
    Direct Report: Pump Attendants

    Job Summary

    • This role is responsible for ensuring a hitch free running of the retail stations in line with the safety standards and approved budget

    Duties and Responsibilities

    • Opens the station daily and ensures it is fit to run for the day, as well as securing it when activities are closed
    • Takes meter readings, dips underground tanks to confirm stock quantity at keeps a log of the readings
    • Executes the front-line coordination of the sales activities of the pump attendants
    • Responds to any issues or queries that may arise from customers or fuel pump attendants in the discharge of their duties
    • Liaises with external stakeholders who come for enquiries concerning Rainoil Products
    • Performs opening and closing meter readings to ascertain the quantity of stock sold for the day
    • Prepares daily and weekly reports to the station manager concerning the activities that have occurred in the station
    • Coordinates the offloading of stock to the station’s tanks from the trucks
    • Inspects the sales and safety equipment in the station to ascertain they are compliant with HSE standards
    • Prepares retail stations’ inventory reports to ensure products are tracked and are always available at outlets

    Qualifications

    • Minimum of an OND in a Social science, Management,  Accounting, Finance or Engineering or related discipline is required
    • Minimum of Four (4) years’ relevant experience in the Retail Marketing/Sales unit of an organisation in the oil & gas industry

    Skills and Competencies
    Skills:

    • Asset management
    • Sales &Marketing
    • Customer Service
    • Health Safety &Environment
    • Relationship Management

    Competencies:

    • Communication (verbal and written)
    • Stakeholder management
    • Customer relationship management
    • Negotiation and persuasion
    • Entrepreneurial orientation

    Working Condition

    • Business Hours - Normal Working Hours
    • Business Hours - Phone, Safety Equipment
    • Work Tools - NIL
    • Physical Exertion - Yes
    • Travel Requirement - NO

    Job Interactions
    Internal:

    • Logistics Services
    • Internal Audit

    External:

    • Customers
    • Financial Institutions
    • External Auditors

    Key Performance Area  and Performance Measures/Indicators
    Customer Service:

    • Customer growth ratio
    • Ratio of customers’ complaints to customer satisfaction
    • Number of unsolved customer issues

    Supervision, Controls & People Management:

    • Number of controls in place to prevent fraud in the stations
    • Number of incidents discovered and resolved
    • Feedback from Sales officials
    • Frequency of station downtime or closures

    Reporting:

    • Accuracy, timeliness, completeness of reports
    • Satisfactory feedback from the Head of Retail sales

    Asset Management:

    • Frequency of Damages in stations and Retail outlets
    • Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.

    Profitability:

    • Variance between budget and actual sales
    • Turnover rate
    • Ratio of Turnover to Station costs

    go to method of application »

    Cashier

    Locations: Kano, Ilorin, Eket and Gombe
    Reports to: Station Manager

    Job Summary

    • To manage the petty cash inflow and outflow of Rainoil’s stations and depots as well as maintaining accurate records/books on transactions.

    Duties and Responsibilities

    • Facilitates the availability of funds to meet day-to-day operational petty cash expenses and emergencies.
    • Maintains records to allow easy disbursement, reconciliation and replenishment
    • Processes expense retirement ledgers to ensure proper accountability of all cash advances
    • Creates and maintains records of cash requests  and disbursements
    • Reconciles all received cash, which have been recorded in the petty cash book, with expenses
    • Processes payment for accounts and issuing receipts
    • Keeps records of amounts received and paid, and regularly checking the cash balance against this record
    • Collects money from bank for safe keeping before reimbursements
    • Files all documents concerning cash payment and collection
    • Responds to queries regarding approvals, payment limits and deadlines for retirements etc.
    • Retires the various imprest accounts
    • Prepares daily and weekly collections and payment summary reports for review by the station supervisor.

    Job Interactions
    Internal:

    • Pump attendants
    • Station Supervisors
    • Station Mangers
    • Internal Auditors

    External:

    • Financial Institutions
    • Vendors
    • Customers or agents or consignees
    • External Auditors.

    Qualifications

    • Minimum of one (1) year work experience in a similar role
    • Minimum of an OND in Accounting or any finance related discipline

    Skills and Competencies
    Skills:

    • Accounting and bookkeeping
    • Cash management
    • Knowledge of Accounting application
    • Administrative skills
    • Knowledge of Accounting policies and processes

    Competencies:

    • Numerical and analytical skills
    • Interpersonal
    • Attention to detail
    • Communication (written & verbal)

    Performance Area and Performance Measures/Indicators
    Service Quality:

    • Number and frequency of complaints received
    • Number of delayed payments
    • Number of cash variations

    Record Management:

    • Completeness, accuracy of all registers and reports

    Petty Cash Management:

    • Availability of petty cash
    • Timeliness of attending to requisitions
    • Frequency of errors in data entry

    Service Quality:

    • Number and frequency of complaints received
    • Number of delayed payments
    • Number of cash variations

    Company Values:

    • Respect: Giving due regard to colleagues, customers, suppliers and other external stakeholders in all situations.
    • Integrity: Transparency, sincerity and reliability in dealings with all customers.
    • Teamwork: Shared understanding of objectives and direction and readiness to support others.
    • Excellence: Consistent strong bias towards operational excellence, eliminating waste and removing obstacles to performance.
    • Safety: Ensuring adherence to regulations and procedures intended to prevent accident, injury and environmental degradation.

    Working Conditions:

    • Business Hours: Normal Working Hours
    • Work Tools: Computer, Printer, telephone
    • Physical Exertion: Sitting, talking, handling
    • Travel Requirements: No

    go to method of application »

    Station Manager

    Locations: Kano, Ilorin-Kwara, Eket - Akwa Ibom and Gombe
    Reports to: Head of Retail Stations
    Direct Reports: Supervisor, Cashier

    Job Summary

    • To ensure a smooth and uninterrupted flow of operations at the station, through effective utilization of human and material resources, and also ensuring that staff at the station adhere to the rules/ regulations/ policies that govern conducts in Rainoil

    Duties and Responsibilities

    • Monitors and evaluates station operational and marketing results, and develops interventions to promote business development and growth
    • Evaluation of daily sales, meter reading, dipping and lodgments
    • Compiles and analyses periodic sales records and consolidates such reports to the Head, Retail Sales
    • Maintains excellent standards in all retail activity, driving sales and profitability through the effective deployment and development of station supervisors and cashiers in line with approved budgets
    • Ensures that the due process is carried out in the discharge of products and puts in various controls to minimize fraud
    • Facilitates daily stock requests from the Logistics and Marketing Departments
    • Performs checks to ensure there are no disparities between the stock sold and the cash lodged
    • Coordinates both the sales of white products, the lubricants at the stations and liaising with the marketing team to ensure patronage is high in line with budgets and projections
    • Periodically conducts checks and inspections at the stations to ensure conformity with safety standards
    • Raises requisition for stock replenishment, which is then approved by the head of Retail Stations
    • Makes sure that all station activities and expenses are within the approved budget
    • Implements HSE Standards and controls in the retail stations
    • Tracks and addresses customer feedback and complaints

    Job Interactions
    Internal:

    • Accounts
    • Marketing
    • Logistics Services

    External:

    • Customers
    • Financial Institutions
    • External auditors

    Qualifications
    Required:

    • Minimum of Bachelor's Degree/HND in a Social science, Management, Accounting, Finance or Engineering or related discipline is required
    • Minimum of Four (4) years’ relevant experience in the Marketing/Sales unit of an organisation in the oil & gas industry preferably in the retail stations

    Skills and Competencies
    Skills:

    • Asset management
    • Sales & Marketing
    • Industry and business knowledge
    • Marketing Strategy development/implementation
    • Understanding of leading practices in Bulk sales of oil and gas products
    • Relationship Management

    Competencies:

    • Communication (verbal and written)
    • Leadership
    • Stakeholder management
    • Planning and control
    • Customer relationship management
    • Negotiation and persuasion
    • Entrepreneurial orientation

    Working Conditions

    • Business Hours: Normal Working Hours
    • Work Tools: Phone, Computer
    • Physical Exertion: Yes
    • Travel Requirements: No

    Performance Area  and Performance Measures/Indicators
    Customer Service:

    • Customer growth ratio
    • Ratio of customers’ complaints to customer satisfaction
    • Number of unsolved customer issues

    Supervision, Controls & People Management:

    • Number of controls in place to prevent fraud in the stations
    • Number of incidents discovered and resolved
    • Feedback from Sales officials
    • Frequency of station downtime or closures

    Learning & Development:

    • Frequency of staff training
    • Frequency of on the job accident due to lack of training
    • Staff performance index

    Reporting:

    • Accuracy, timeliness, completeness of reports
    • Satisfactory feedback from the Head of Retail sales

    Asset Management:

    • Frequency of Damages in stations and Retail outlets
    • Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.

    Profitability:

    • Variance between budget and actual sales
    • Turnover rate
    • Ratio of Turnover to Station costs

    Method of Application

    Applicants should send their CV to: recruitment@rainoil.com.ng using the job title and location as the subject of the mail.

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