Careers at The Lagos Court of Arbitration (LCA)

SCOPE OF WORK
The Head, External Relations and Policy Advocacy will facilitate the design and implementation of effective business development/marketing strategies, aimed at enhancing LCA's brand equity and ultimately increasing its revenue generation capacity.

In addition

• Overall responsibility for LCA's marketing initiatives, publications and events such as conferences and seminars.
• Develop and implement operational work programmes, including a detailed marketing plan, for the department in line with LCA's overall corporate strategy.
• Cultivate strong relationships with the international/ regionalllocal media (print and broadcast) to deliver LCA's messages and serve as key media contact for the LCA.
• Engage with the public and private sector in igeria and abroad to drive the uptake of arbitration services in Nigeria.
• Develop new concepts and ideas to extend understanding, inform policy and improve the practice of arbitration and ADR in Nigeria.
• Assess, interpret and evaluate the outcomes of research activities.
• Ensure the connection between LCA's policy and advocacy activities and its marketing and external relation functions.
• Coordinate research and development activities, including the publication of thought leadership articles and opinions in reputable journals and magazines.
• Manage relationships with all stakeholders and identify new business opportunities and alliances for the LCA.
• Represent LCA atADR seminars and conferences, as required.
• Perform other tasks as assigned by the Executive Secretary.

QUALIFICATIONS

• First degree or its equivalent in the legal field
• Postgraduate degree in a relevant discipline
• Minimum of ten (10) years experience in external relations, marketing, communications or advocacy of which three (3) years must have been at management level
• ADR experience preferred

SKILLS AND COMPETENCY REQUIREMENT

• Extensive knowledge of key issues and trends within the arbitration sector
• Good understanding of the operations of an arbitration institution
• Well honed skills to persuade, influence and negotiate and also to manage and sustain effective, successful relationships both internally and externally
• Good project management and organization skills
• Excellent entrepreneurial orientation
• Excellent leadership/supervisory and people management skills.

KEY PERFORMANCE INDICATORS

• Brand perception relative to competitors
• Percentage increase in client and membership base
• Number of new business opportunities and alliances
• Detailed implementation of department's work programmes
• Accuracy and timeliness of management information and reports
• Number of articles and LCA journals published annually

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SCOPE OF WORK
The External Relations Officer assist in the development and release of marketing communications.

In addition:

• Assist in the execution of marketing and public relations initiatives.
• Assist the Senior External Relations Officer in planning for ADR forums, seminars and conferences and document detailed reports on these events.
• Develop articles and speeches to be delivered at seminars and conferences.
• In conjunction with the Senior External Relations Officer. develop and maintain working relationships with a range of stakeholders, including chambers of commerce, arbitrations associations and institutions, multinationals etc.
• Work closely with colleagues in the policy advocacy and research arm of the department, to gather information on current trends and activities in the arbitration industry and reflect this in LCA's marketing initiatives.
• Work closely with the Senior External Relations Officer to maximize opportunities for influencing policy advocacy through effective public relations, marketing and other related activities
• Ensure high quality flow of information from the External Relations unit to the rest of the organisation (e.g. information and updates on arbitrators with the dispute management department )and to external parties as appropriate.
• Liaise with various functions across the organisation to ensure availability of necessary resources and materials for planned events/programmes.
• Oversee the production of all graphic and print materials to ensure quality and consistency with brand image and projection.
• Facilitate the development of approved marketing communications - leaflets brochures, billboards, print and broadcast media adverts, e.t.c.
• Liaise with and monitor the activities of approved advertising agencies, along defined communication targets and expectations, and ensure compliance with service level
• agreements.
• Manage the membership databa e and ensure up-to-date records are kept for all members.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Senior External Relations Officer.
• Perform other tasks as assigned by the Senior External Relations Officer or Head, External Relations and Policy Advocacy

QUALIFICATIONS

• First degree in any discipline, preferably Business Administration
• Minimum of three (3) years relevant experience in business environment
• ADR experience preferred

SKILLS AND COMPETENCY REQUIREMENT

• Knowledge of the arbitration industry
• Awareness and appreciation ofLCA's operations and strategic objectives
• Good knowledge and understanding of brand management
• Ability to analyse and interpret issues and present them in a clear and concise manner
• Ability to write concise, accurate, logical, and clear reports and documents
• Proven experience of managing own workload, given competing priorities
• Exceptional organisation and administrative skills
• Proficiency in the use of Microsoft Office tools

KEY PERFORMANCE INDICATORS

• Accuracy of membership database
• Accuracy, quality and timeliness of information and reports
• Success of external communications, public relations and marketing initiatives e.g. seminar, conferences etc.
• Quality ofLCAadverts and marketing materials